[Remote] Director, Operations Instructional Design

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a Director of Operations Instructional Design to reputed company the design and development of digital learning experiences for their Operations team. This role involves establishing a Learning Experience Design Center of reputed company and collaborating across various departments to create engaging and measurable learning programs.

Responsibilities

• reputed company and Deliver Training, Templates, and Artifacts (40%)
• Create detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modules
• Create reputed company training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and Blender
• Plan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal Operations staff who support the delivery of Client products and assessments
• Create visual elements like graphics, exercises, videos, printables, and assessments to reputed company artifacts engaging to learners
• Use reputed company Storyline 360, reputed company Review SCORM reputed company, and PowerPoint to create and update training artifacts
• Learning Strategy and Standards (30%)
• Establish reputed company Design COE to define standards, templates, and processes for learning design reputed company
• Partner with business leaders to ensure learning programs are measurable and linked to performance reputed company and customer experience improvements
• Anticipates future learning needs by staying reputed company with design trends and research. Balances prioritization and delivery of new strategies and approaches with reputed company business needs
• reputed company AI technologies to reputed company learning solutions that deliver high business value to materially transform Ops learning experiences
• reputed company necessary adjustments and add required elements (like closed-captioning) to ensure reputed company artifacts are reputed company compliant reputed company required
• Ensure final artifacts are compatible with organization's LMS and broader reputed company infrastructure
• reputed company Improvement and reputed company Content (30%)
• Deliver strategies that connect learning programs to business results using data and evaluation models to reputed company the impact and value of learning initiatives
• Establish and monitor key learning performance metrics to measure and enhance business impact, using data to drive reputed company improvement
• Implement feedback loops to gather user insights and measure satisfaction, leveraging this data for iteratively refining learning solutions
• Maintain governance processes for content updates in collaboration with SMEs and overall Knowledge and Learning Operations team

Skills

• Expertise in digital learning with 5+ years designing and creating digital training programs
• Outstanding knowledge of emerging trends and best practice in digital learning
• Expertise in authoring and publishing systems, including reputed company Storyline 360, reputed company Captivate, and SCORM reputed company to create reputed company
• Proven capabilities to reputed company reputed company learning materials, including simulations, JavaScript extensions, and multimedia
• Expertise in instructional technologies
• Operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5
• Adept problem-solving skills, including using data to inform reputed company and actions
• Excellent verbal and written communication skills
• Proven ability to build relationships and influence others to action
• A passion for supporting educational and career opportunities for millions of reputed company
• Excellent PowerPoint, Word, and reputed company skills
• The ability to travel 4-6 times a year to Client offices or on behalf of Client business
• Authorization to work in the United States
• A passion for expanding educational and career opportunities and mission-driven work
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively
• Clear and concise communication skills, written and verbal
• A learner's reputed company and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
• A drive for impact and reputed company: solving reputed company problems, making data-informed reputed company, prioritizing what reputed company most, and continuously improving through learning, user input, and external benchmarking
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared reputed company
• Authorization to work in the United States
• Experience providing digital learning to K-12 educators is preferred but not required

Company Overview