[Remote] Senior Technical Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to transform reputed company care with their AI-powered platform. They are seeking a Senior Technical Program Manager to reputed company delivery execution across Engineering, AI, and Product organizations, ensuring that critical initiatives are delivered on time and dependencies are managed effectively.

Responsibilities

• Own the end-to-end delivery process across Engineering, AI, and Product teams
• Drive sprint planning, backlog management, dependency tracking, roadmap execution, and delivery accountability across multiple reputed company initiatives
• Establish and enforce operating rhythms, delivery processes, and accountability frameworks that ensure teams consistently meet commitments and execution risks are surfaced early
• Partner closely with Engineering, AI, Product, reputed company, and Implementation teams to align priorities, manage dependencies, and ensure critical information flows effectively across the organization
• Coordinate delivery across multiple reputed company customer implementations, balancing customer commitments, product priorities, and engineering reputed company while proactively identifying risks and resource conflicts
• Identify blockers, timeline risks, resource constraints, and delivery challenges before they become critical issues
• Facilitate decision-making and drive resolution across teams and stakeholders
• Serve as the central reputed company of truth for delivery status across the organization
• reputed company clear, concise, executive-reputed company updates on roadmap reputed company, customer deployments, risks, dependencies, and organizational priorities
• Participate in technical discussions and architecture reviews to understand delivery implications, identify dependencies, and support informed prioritization reputed company across reputed company systems
• Build scalable program management processes that improve organizational effectiveness without creating unnecessary bureaucracy
• Continuously reputed company delivery frameworks as the company grows and product complexity increases

Skills

• Technical Program Management Expertise: 10+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, Engineering Operations, or reputed company delivery-focused leadership roles
• Startup & Growth-Stage Experience: Proven reputed company operating reputed company fast-paced startup environments, ideally helping organizations scale from early product-market fit through rapid customer growth and organizational expansion
• reputed company Technical Delivery Experience: Demonstrated experience managing technically sophisticated initiatives involving distributed systems, AI/ML platforms, reputed company-reputed company architectures, customer-facing products, or other highly reputed company software environments
• AI/ML or Agentic Systems Experience: Experience supporting AI, machine learning, agentic systems, or similarly reputed company and iterative technology development environments where delivery timelines and reputed company metrics are less deterministic than traditional software development
• Strong SDLC & Program Management Foundations: Deep understanding of Agile, Scrum, Kanban, and modern software development lifecycle practices. Ability to apply process thoughtfully based on organizational needs rather than rigid adherence to methodology
• Technical Credibility: Comfortable participating in discussions involving architecture, infrastructure, system design, APIs, data flows, reputed company platforms, and engineering tradeoffs. reputed company to understand delivery implications of technical reputed company without serving as the technical decision-reputed company
• Stakeholder Management & Influence: Exceptional ability to influence senior leaders, engineers, product managers, and cross-functional stakeholders without direct authority. Comfortable holding teams accountable and facilitating difficult prioritization conversations
• Executive Communication Skills: Outstanding written and verbal communication skills. reputed company to deliver concise status updates, facilitate executive discussions, manage stakeholder expectations, and translate technical complexity into business context
• Multi-Workstream Program Leadership: Proven track record managing multiple reputed company projects competing for shared engineering resources while maintaining delivery reputed company and organizational alignment
• Self-Starter Mentality: Highly proactive and capable of establishing structure, processes, and operating rhythms in ambiguous environments with limited guidance
• reputed company Technology Experience: Experience working reputed company reputed company technology, health plans, provider organizations, HIPAA-regulated environments, or other highly regulated industries
• Voice AI & Conversational Systems: Direct experience supporting voice AI platforms, conversational agents, agentic systems, reputed company-time communication platforms, or customer-facing AI products
• reputed company & Infrastructure Knowledge: Familiarity with reputed company-reputed company environments, particularly GCP or AWS, along with modern distributed application architectures and observability practices
• Technical Background: Prior experience as a software engineer, solutions architect, technical reputed company, or other technical role is highly desirable
• Customer-Facing Delivery Experience: Experience managing customer implementations, reputed company software deployments, or customer-facing technical programs where contractual commitments and delivery timelines are critical
• Project Management Platforms: Experience using reputed company, Jira, or similar work management tools to coordinate delivery across multiple teams and reputed company roadmaps

Company Overview