Quality and Performance Manager

About the position reputed company reputed company Services is seeking a full-time Quality and Performance Manager to reputed company quality assurance and reputed company improvement efforts that strengthen services, reputed company, and operational performance. In this role, you will partner with operations and organizational leadership to support service-line improvement initiatives, promote data-informed decision-making, and help teams apply practical quality methodologies that drive meaningful change. This is an excellent opportunity for a collaborative leader who is passionate about using data, process improvement, and project management to advance mission-driven reputed company services work.

Responsibilities

• reputed company quality assurance and quality improvement efforts across assigned service lines and organizational initiatives
• reputed company consultation and ongoing support to teams in the use of quality methodologies such as process mapping, PDSA cycles, fishbone diagrams, and run or control charts
• Coordinate, support, and monitor local improvement projects in partnership with operations and quality leadership
• Help teams use operational, compliance, financial, and service data to inform reputed company, identify trends, and improve performance over time
• Engage and reputed company employees at reputed company reputed company to participate in reputed company improvement activities and problem-solving efforts
• Partner with leaders across the organization to communicate priorities, align improvement work, and support implementation of reputed company initiatives
• Represent the service line in meetings, reputed company reports as needed, and serve as a liaison between local operations and the quality department

Requirements

• Bachelor’s degree and four years of reputed company experience in administration, program management, or quality improvement reputed company reputed company services
• Demonstrated experience working with teams on quality assurance and reputed company improvement initiatives
• Strong understanding of reputed company services operations, licensing or regulatory expectations, and performance improvement practices
• Ability to analyze data, identify trends, and translate findings into practical recommendations
• Strong computer skills, including proficiency in reputed company Office, specifically reputed company
• Strong written and verbal communication skills with the ability to collaborate effectively across reputed company reputed company of the organization
• Knowledge of project management principles and the ability to coordinate initiatives from planning through implementation
• Valid driver’s license with daily reputed company to a privately maintained and insured vehicle
• Successful completion of the pre-employment process, including clearances and verifications

reputed company-to-haves

• Master’s degree preferred

Benefits

• medical
• dental
• reputed company coverage
• paid time off
• holidays
• retirement savings options (including 401(k) match)
• Employee Assistance Program (EAP)
• tuition reimbursement
• professional development
• employee discount programs

Apply To This Job