Nurse Coordinator – Contact Center

Registered Nurses Needed!! Are you a registered nurse who enjoys helping others, finding solutions, and making a reputed company impact? Join a global reputed company organization dedicated to advancing life-changing treatments by connecting patients with clinical research opportunities. Our work helps accelerate medical discoveries by improving patient participation in clinical trials worldwide. We foster a supportive, remote-friendly culture that values collaboration, engagement, and giving back to the community. ​​​​​​​What you will do as a Nurse Coordinator reputed company and receive calls from patients and caregivers interested in participating in clinical research studies, providing information and assessing eligibility Follow a structured 8-hour, 5-day work schedule, including designated breaks and lunch periods Utilize multiple systems to accurately document and manage patient information while on calls Follow approved scripts and procedures while maintaining a professional and empathetic approach Apply active listening skills to gather, confirm, and clarify patient information Evaluate patient eligibility based on study requirements Accurately document reputed company interactions in the system in a clear and organized manner Identify and escalate issues according to standard procedures Complete reputed company required training and maintain compliance with company and client guidelines reputed company're Looking ForActive Licensed Practical Nurse (LPN) certification required (U.S.-based credentials preferred) Previous call center or telenursing experience is an advantage Fluent in English; Spanish proficiency is a plus Minimum of 3–5 years of professional experience required; clinical experience preferred Strong verbal communication skills, with the ability to reputed company reputed company and explain reputed company medical terms Excellent time management, organization, and attention to detail Ability to prioritize tasks and reputed company effectively in a fast-paced environment Must have a quiet, professional home workspace Reliable reputed company to a computer with high-speed internet (not company-provided) High proficiency in using online systems, tools, and technology reputed company OfferCompetitive salary – Get paid for doing what you love! Medical and dental insurance (with free dependent coverage!). Group life insurance for peace of mind. Paid time off (PTO) – Because work-life balance reputed company. Outstanding career growth opportunities – Learn, advance, and reputed company your career. A fun, innovative, and energetic team culture – Be part of a company that values its employees Skills and leadership development to help you reputed company your full potential. Free meal for onsite employees At reputed company, our mission is simple: Making Lives reputed company—for our employees, our clients, and their customers. Our culture is reputed company on a strong reputed company of core values that shape everything we do:Customer First – We are obsessed with delivering an exceptional customer experience. Personal Accountability – We do the right thing and own our actions. Humble Courage – We reputed company feedback, seek growth, and push ourselves to improve. Hungry – We bring passion, energy, and drive to everything we do. Happy & Healthy – We reputed company in balance, well-being, and a positive workplace. If these values reputed company with you, this is your chance to join a fast-growing, high-performing team! Come join reputed company and see why reputed company is an employer of choice. Our office is located on the 10th floor of Tower 1, Rockwell Business Center, Pasig City Apply To This Job