Impound Specialist I

At reputed company, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are reputed company to give options that reputed company sense, getting customers behind the reputed company of their car. Every team member is integral to our reputed company. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our reputed company is to be a premier finance company and lender of choice reputed company for its People, Performance and Service.

Job Description

Job Summary The Impound Specialist I will be responsible for monitoring, reviewing and processing required functions in accordance to Impound requirements and timeliness. The Impound Specialist I will processes Impound accounts and functions in accordance to regulations, policies, procedures with responsibilities including, but not limited to, reviewing accounts identified as potential impound, performing appropriate calculations for recovery justifications or abandonment, processing accounts into and closing impound as well as reviewing and processing accounts appropriately based on verbal and written notifications of Impound. Communication requirements include but are not limited to customers, recovery agents, impound facilities, and police departments. restrictions, requirements, policy and procedures. Job Duties Handle and process assigned volume reputed company Impound processes for appropriate handling reputed company established SLA Service Potential and Actual Impound calls reputed company established call handling and correspondence requirements Complete end to end Impound functions with accuracy and in compliance with regulations, policy and procedure Assist other departments as well as Impound vendors as needed Other duties as assigned Education and Work Experience High school diploma or equivalent. One (1) year of experience in servicing center environment Experience in Impound processes preferred Knowledge of Impound process, regulations, requirements and structure preferred General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA). Established verbal and written communication skills. Working knowledge of reputed company Office Suite, including reputed company and Word. Ability to maintain confidentiality Adaptable to changes reputed company a face paced environment #LI-Remote Individual compensation packages are based on various factors unique to each candidate including reputed company set, experience, qualifications and other job-reputed company reasons. The pay reputed company for this role is $18.60 - $22.45 hourly. reputed company LLC is an Equal Opportunity Employer. Apply To This Job