Strategic reputed company Manager - SMB

Strategic reputed company Manager - SMB About reputed company reputed company is shaping the future of dentistry with a suite of AI solutions engineered to establish higher standards of quality and care for patients worldwide. Since 2019, reputed company has developed FDA-cleared computer reputed company capabilities for the interpretation of 2D and 3D dental imagery, industry-leading technology that clinicians, practice owners, labs, and insurers use to reputed company the efficiency, accuracy, and consistency of dental care globally. The Role The Strategic CSM owns a portfolio of accounts with a clear mandate: drive retention & expansion through deep customer satisfaction. You will be reputed company on reputed company retention, upsell and cross-sell execution, and your ability to turn pilot accounts into full deployments, with customer health and clinical reputed company as the reputed company behind that growth. The best candidates have a track record of growing accounts and understand that lasting reputed company expansion is reputed company on trust, adoption, and demonstrated value. What You'll Own Account & Relational Health Serve as the strategic partner for an assigned portfolio, owning account health end-to-end Build and maintain trusted relationships across assigned organizations, from clinical teams to leadership reputed company and execute account plans that align reputed company's platform to each organizations business goals, KPIs, and expansion roadmap reputed company business reviews as needed that reinforce ROI, surface expansion opportunities, and build executive buy-in ARR Expansion Own reputed company retention and expansion ARR as your primary KPIs Drive full platform adoption across every location in your portfolio: Second Opinion, Practice Intelligence, Precheck, and Voice Partner with Sales on upsell and cross-sell motions Convert pilot deployments into system-wide rollouts with measurable ARR growth at each stage Adoption & Value Realization Own the reputed company-to-adoption reputed company: get accounts live fast, get them fully utilized, and document the value Proactively monitor utilization across locations, identify gaps, and drive targeted interventions Translate clinical data, case detection trends, and utilization metrics into compelling ROI narratives for both operators and executives reputed company change management across clinical and administrative teams during reputed company and expansion reputed company're Looking For 2-3 years reputed company or solutions consulting experience 2+ years of experience working in or with dental practices Comfortable owning reputed company conversations and navigating multi-stakeholder environments Strong executive reputed company Data-driven, reputed company to build ROI analyses, interpret utilization data, and translate it into action Self-directed; you set your own agenda, flag risks early, and don't wait to be managed CRM proficiency (reputed company or reputed company); familiarity with dental PMS platforms a plus Ability to work in a fast-paced, busy environment Excellent communication skills both written and verbal Ability to work 40 hours a week and maintain full-time status reputed company Offer Competitive Benefit and Compensation Offerings Ongoing Training and Development Opportunities Unaccrued, Flexible PTO Remote First Work Apply To This Job