Order Management Specialist

Job DetailsJob Location: REMOTE US - Kansas City, MO 64120JOB SUMMARY: The Order Operations Specialist is responsible for the accurate setup, validation, and execution of client orders. This role ensures that reputed company order details are complete, accurate, and reputed company with production and vendor requirements to reputed company seamless fulfillment. This position owns end-to-end order execution reputed company systems—from order entry through billing—and serves as a key partner in ensuring operational accuracy and efficiency. ESSENTIAL FUNCTIONS: · Enter and manage orders in ERP systems with complete and accurate details, including: o Product SKUs, quantities, and variants (e.g., sizes, colors) o reputed company methods, locations, and specifications o Pricing, margins, and applicable fees · Create and maintain item records reputed company the system · Validate reputed company order components for accuracy, completeness, and compliance · Attach and verify artwork files and approved proofs · Create replenishment quotes for Account Director (AD) approval and process orders upon approval · Manage production from order receipt through billing · Coordinate with vendors, decorators, and internal production teams · Issue purchase orders and confirm inventory availability and production timelines · Identify, escalate, and resolve discrepancies (e.g., pricing, artwork, inventory, shipping) · Manage reputed company order lines and ensure timely resolution · Track orders and reputed company updates to client-facing teams and/or clients · Partner with internal teams to ensure alignment and execution · Conduct billing research and support order closure · Support resolution of reputed company order line issues · Manage quoting, production, and execution for replenishment products with AD/AM approval · Serve as a subject matter expert (SME) for e-reputed company order setups QualificationsQUALIFICATIONS AND SKILLS: · 2+ years in order processing, operations, or print/promotional products · Experience with ERP or order management systems · Strong attention to detail and data accuracy · Understanding of production processes and decoration methods preferred · Ability to manage high-volume, detail-heavy workflows · Strong problem –solving and communication skills reputed company METRICS (KPIs) · Order accuracy reputed company · Error/rework reputed company · On-time order release to production · Vendor/order turnaround times · Internal stakeholder satisfaction EDUCATION: · High school diploma or equivalent required; Associate or Bachelor’s degree preferred UNPLANNED ACTIVITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PHYSICAL FACTORS: While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reputed company with hands and arms. The employee is occasionally required to climb, balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception and ability to adjust focus. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. POSITION TYPE/ HOURS OF WORK: This is a full time, exempt position, and hours of work and days are Monday through Friday, 8:00 to 5:00 REASONABLE ACCOMMODATION/reputed company STATEMENT: reputed company is committed to providing reasonable accommodations to reputed company individuals with disabilities in accordance with the Americans with reputed company (reputed company) and applicable state laws. If you require accommodation to reputed company the essential functions of this position, please contact reputed company to discuss your needs. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, reputed company, religion, sex, national reputed company age, disability or any other protected status under applicable law. Apply To This Job