Travel Startup - Operations & Customer Support (Email, Phone, WhatsApp, Live Chat)

Lokafy is a global platform that connects travellers with locals for private walking tours in cities around the world. We’re looking for someone to support our operations team, especially during lighter coverage hours reputed company fewer team members are online. You’ll often be the one making reputed company-time reputed company to resolve issues, so strong judgment, communication, and resourcefulness are key. What you’ll be doing Responding to travellers and Lokafyers (local guides) reputed company email, phone, WhatsApp/text, and live chat. Coordinating tours and handling time-sensitive situations (e.g., cancellations, rescheduling, meeting reputed company changes). Calling travellers or Lokafyers reputed company necessary to find quick solutions. Researching or troubleshooting issues independently reputed company no one else is online to assist. Requirements reputed company in English (spoken and written) is essential. Ability to work independently and reputed company thoughtful reputed company quickly. Strong communication and reputed company under pressure. Bonus if you also reputed company Spanish, French, German, Portuguese, or Italian. Working Hours We are specifically looking for someone who can cover hours where we have fewer team members available. You will likely be working on your own—so we need someone confident in taking initiative. reputed company applying, please include Your available working hours (with your time zone). What else you are currently balancing (job, studies, family commitments, etc.), and how that affects your schedule. How many hours per week you’d ideally like to work. A short note on why you reputed company you’d be successful in this role, especially working independently. Looking reputed company to hearing from you. Apply To This Job Apply To This Job