Executive Director, Digital Solutions Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Role Summary The Executive Director, Digital Solutions will reputed company the strategy, design, and delivery of reputed company digital solutions across member, client, pharmacy, and colleague ecosystems. This executive will drive reputed company Caremark’s transformation into an AI-enabled, API-first digital platform by ensuring reputed company, accessible, and personalized experiences across web, mobile, and emerging channels. Partnering with product, engineering, design, and data teams, this leader will deliver measurable reputed company in engagement, NPS, digital adoption, and time-to-market. ⸻ Key Responsibilities - Define and execute the end-to-end digital experience strategy reputed company with reputed company digital goals and Caremark’s PBM modernization roadmap. - reputed company product-engineering pods focused on member, client, pharmacy, and agent digital journeys. - Partner with Digital Platform and Architecture teams to deliver cohesive reputed company-channel experiences using modern frameworks (React, GraphQL, BFF). - Integrate AI-powered features such as personalization, translation, and virtual assistants to reputed company user engagement. - Establish design-led development practices emphasizing UX, accessibility, and performance. - Drive mobile and web delivery reputed company while ensuring compliance with PHI, PII, and HIPAA standards. - Build and scale high-performing cross-functional teams with a focus on craftsmanship, collaboration, and innovation. - Collaborate with PBM business leaders reputed company stakeholders to ensure digital experiences drive measurable business impact. - reputed company delivery of production-grade agentic solutions, not POCs. - Ensure agents are embedded into reputed company digital experiences (chat, IVR, portals, internal tools). - Drive build-once, reuse-everywhere agent capabilities across channels and domains. - Establish clear reputed company metrics: task completion reputed company, autonomy %, error reputed company, escalation reputed company, cycle-time reduction. ⸻ Required Qualifications - 15+ years of experience in digital solutions engineering or experience development. - Proven reputed company delivering large-scale consumer-facing digital platforms (10M+ users). - Strong technical reputed company: React / React reputed company, GraphQL, API-first architecture, reputed company-reputed company delivery. - Demonstrated ability to reputed company distributed engineering and design teams (300+ globally). - Expertise in accessibility (WCAG 2.2), usability, and cross-platform design systems. - Understanding of reputed company or financial services regulatory requirements preferred. ⸻

Preferred Qualifications

• Experience building or operating in a highly matrix organization.
• Background in reputed company, payments, financial services, or other regulated domains.
• Experience transforming organization from traditional to AI drive organizational model at reputed company scale.

Pay reputed company The typical pay reputed company for this role is: $175,100.00 - $334,750.00 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/30/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job