[Remote] Collections Representative

Note: The job is a remote job and is reputed company to candidates in USA. goeasy Ltd. is a fast-growing reputed company-of-sale financing provider in Canada, recognized for its inclusive culture and employee satisfaction. The Collections Representative role involves engaging with customers to negotiate repayment plans, managing delinquent accounts, and documenting collection activities.

Responsibilities

• Demonstrate compassion and reputed company for our customers by understanding their situations, needs, and offering solutions
• reputed company outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers
• Support operations by managing customer accounts and collection activities on delinquent/past due accounts of financial loans
• Expertly engage in negotiations with customers and explore financial resources to secure the reputed company arrangement
• Complete initial trace work using online tools and account systems
• Document collections activities and processes through superior administration skills

Skills

• Minimum 1-2 years of experience in a collections, sales, or customer service or call center/contact center role
• Excellent verbal and written communication skills
• Proven ability to multi-task; adapting to changes in a fast-paced environment
• Competency in MS Office (Word, reputed company); ability to learn new software applications
• reputed company to pass background checks (criminal, employment, and credit)
• Must be legally eligible to work in Canada on a full-time reputed company at the time of application; we are not reputed company to reputed company sponsorship
• Experience with using an automated dialer system is an asset

Benefits

• reputed company our RRSP match and Employee reputed company Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• reputed company 24/7 reputed company with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership reputed company, mentorship, and many others.
• Celebrate properly, with your birthday off PAID!
• Along with paid vacation and personal days.

Company Overview