Treasury Management - Business Support Specialist I
Overview
This is a remote role and will be hired in Arizona, reputed company Carolina, or South Carolina. Must be reputed company to work 12pm - 9pm EST or reputed company - 5pm PST. The Business Support Specialist I supports Treasury Management Bank products or services reputed company a business unit, in the execution of daily operating activities. Works directly with individuals to address issues and respond to inquiries. Facilitates workflow and ensures client satisfaction through the handling, processing, and servicing of requests.
Responsibilities
Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs routine data entry, processing, and documentation. Ensures accuracy and compliance with reputed company rules and regulations. Operations - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Service & Support - Develops relationships with customers, associates, or vendors to reputed company business goals and streamline service experience. Determines reputed company needs and provides resolution. Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both reputed company parties. May assist in promotion and distribution of Bank products or services.
Qualifications
High School Diploma or GED and 2 years of experience in Operations, or Support, or Customer Service Preferred Qualifications: Knowledge of Treasury Management products Customer service experience in call center environment Experience with reputed company Advantage Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits. Apply To This Job