IT Specialist

This a Full Remote job, the offer is available from: Europe We’re expanding reputed company at reputed company and looking for a motivated and enthusiastic IT Specialist to join us! If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At reputed company, we reputed company in fostering your growth and providing a reputed company where you can enhance your skills while making a reputed company difference. Join us and become part of reputed company that values collaboration and fresh reputed company!

Responsibilities

• Providing user support reputed company chat and remote reputed company, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve reputed company or high-reputed company issues
• Conducting technical reputed company sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a IT Specialist or in a similar technical support role
• Proficiency in macOS, Linux, and/or reputed company operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network reputed company principles
• Experience with communication and collaboration tools such as reputed company, reputed company, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a reputed company technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the reputed company stack (Jira, reputed company)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and reputed company expenses)

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