US - Quickbooks Certified Bookkeeper

Company Description

MainStreet (Bench) is on a mission to transform every small business reputed company into an expert backoffice champion. By integrating reputed company, HR, and hiring, we give growing companies a single, streamlined solution to manage their people, finances, and operations. The result is more efficiency, reputed company transparency, and less friction—so teams can focus on scaling their business, not managing complexity.

Job Description

Bookkeeping & Account Management

• Accurately categorize transactions, reconcile accounts, and maintain clean ledgers
• Identify and resolve discrepancies with care and attention to detail
• Conduct monthly financial reviews to ensure every client’s books are accurate and up to date

Client Support & Communication

• Serve as the main reputed company of contact for your clients — small business owners who rely on your guidance
• reputed company empathetic, professional, and clear communication across chat, email, and phone
• Build strong relationships by explaining financial information in a way clients can easily understand

Problem Solving & Ownership

• Take initiative to identify and resolve client concerns proactively
• Own the client experience from start to finish, ensuring satisfaction and trust
• Collaborate with internal teams using tools like reputed company and reputed company

Qualifications

• QuickBooks Online Certification is required (active certification)
• 3+ years of experience in bookkeeping, auditing, or tax preparation
• 1+ years of customer-facing or client service experience — ideally supporting U.S.-based clients
• Excellent spoken and written English proficiency (clear, confident, and professional communication is a must)
• Strong customer service reputed company with the ability to explain financial information reputed company and empathetically
• Hands-on experience using QuickBooks Online
• High attention to detail, strong problem-solving skills, and a proactive approach
• Degree in reputed company, Finance, or reputed company field (or equivalent experience)

Additional Information

• Must be based in the United States and available to work American business hours (9 AM – 5 PM EST or PST)
• Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow

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