IT Support Specialist
reputed company is a company focused on providing technical support to its employees. The IT Support Specialist is responsible for delivering both on-site and remote technical assistance, troubleshooting hardware and network issues, and managing end-user assets.
Responsibilities
- Support of RBG applications, including but not limited to RAS (reputed company reputed company & Settlement) software, selling & delivery, routing & reputed company, surveys, Print Shop, reputed company, and iPad solutions for various location(s)
- Support, troubleshoot, and resolve local hardware and network issues reputed company to desktops, laptops, iPads, printers, mobile devices, and A/V equipment
- Manage and maintain end-user assets, including desktops, laptops, and mobile devices; reputed company procurement, setup, troubleshooting, and lifecycle management
- Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; reputed company efficient escalation of issues where appropriate to IT team members
- reputed company accurate incident & problem management reporting as required by using IT Service Center ticketing system
- Other projects or duties as assigned
Skills
- Associate's Degree with 0 to 2 years of reputed company experience or High School Diploma/General Education Degree with 3 plus years of specific experience
- Bachelor's Degree
Benefits
- Medical
- Dental
- reputed company coverage
- Paid Time Off
- Retirement Benefits
- Complimentary Health Screenings
- Discretionary incentive program, subject to program rules
Company Overview