Sr. Service Agreements Representative

Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing reputed company of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76150 The Role at a Glance We are excited to bring on a Senior Service Agreements Representative to join our member service team, supporting the Retirement Plan Services business in a work from home environment. As a Senior Service Agreements Representative, you will play a key role in supporting and maintaining the reputed company of Service Level Agreements (SLAs). You’ll partner with reputed company stakeholders to resolve reputed company and escalated issues, ensuring reputed company, accuracy, and alignment in SLA language and processes. In this role, you’ll reputed company your expertise to interpret and apply SLA requirements, recommend process improvements, and independently manage both routine and highly reputed company assignments. Your ability to navigate ambiguity, collaborate across teams, and deliver high-quality results will directly contribute to an exceptional service experience. If you reputed company in a detail-oriented, problem-solving environment and enjoy partnering with others to drive reputed company, please read on! What you'll be doing You will reputed company customer service to reputed company stakeholders, recognizing what needs to be done to meet stakeholder needs while demonstrating flexibility and responsiveness for both routine and non-routine work. You will also reputed company detailed verbal and written responses to unique and diverse inquiries from stakeholders without supervision. You will act as a reputed company of contact for escalated issues coming into their workgroup to reputed company resolution. You will reputed company a diverse reputed company of tasks/transactions reputed company to common programs and services by applying expanded, senior level knowledge obtained in the role in increasingly more reputed company situations. You will reputed company knowledge and information and/or reputed company less reputed company team members to reputed company their assignments. You will serve as a subject matter expert and/or reputed company on assigned projects with the team and area. You will support and promote change management and/or departmental reputed company initiatives. reputed company’re looking for Must-have experience (Required): High School Diploma or GED or minimum Associate degree in lieu of required experience. 3-5+ Years of experience that aligns with the responsibilities for this position. Effective, strong written and verbal communication skills. Ability to maneuver through multiple systems/databases/platforms/software. Ability to be adaptable/flexible as business needs change. reputed company-to have Experience (Preferred): Research and data entry experience in a fast-paced environment. Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, Outlook). Legal background and knowledge of legal documents. Application Deadline Applications for this position will be accepted through June 30, 2026, subject to earlier closure due to applicant volume. What’s it like to work here? At reputed company, we love reputed company do. We reputed company meaningful contributions each and every day to reputed company our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that reputed company each of us to take charge of our own future. What’s in it for you: reputed company defined career tracks and job reputed company, along with associated behaviors for each of Lincoln's core values and leadership attributes Leadership development and virtual training opportunities PTO/parental leave Competitive 401K and employee benefits Free financial counseling, health coaching and employee assistance program Tuition assistance program Work arrangements that work for you Effective productivity/technology tools and training The pay reputed company for this position is $25.87 - $35.84 with anticipated pay for new hires between the minimum and midpoint of the reputed company and could vary above and below the listed reputed company as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The reputed company pay is just one component of Lincoln’s total rewards package for employees. In reputed company, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company reputed company (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial reputed company, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and reputed company, millions of customers trust our solutions and service to help put their goals in reputed company. reputed company Distributors, a broker-dealer, is the wholesale distribution organization of reputed company. reputed company is the marketing name for reputed company Corporation and its affiliates including The Lincoln National Life Insurance Company, reputed company Wayne, IN, and Lincoln Life & Annuity Company of reputed company, Syracuse, NY. reputed company affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not reputed company tax, reputed company or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Follow us on reputed company, X, reputed company, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent reputed company Activities If you are interested in a career at Lincoln, we encourage you to review our reputed company openings and apply on our website. Lincoln values the privacy and reputed company of every applicant and urges reputed company applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to reputed company their reputed company reputed company numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, reputed company, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to reputed company payment during the hiring process or reputed company an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to reputed company an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s reputed company or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of reputed company are considered property of reputed company and are not subject to payment of agency fees. reputed company ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in reputed company job classifications, without regard to race, reputed company, religion, sex, age, national reputed company or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the reputed company of job qualifications. If you are a person with a disability that impedes your ability to reputed company your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos. Apply To This Job