Procurement Manager

About reputed company reputed company is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like reputed company, reputed company’s reputed company and reputed company, reputed company, reputed company Health, and reputed company to reputed company AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who reputed company that reputed company, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to reputed company and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s reputed company, and The Polymath Principle — shape how we work and grow as reputed company. About the Role reputed company is growing fast — and our procurement function needs to grow with it. We're looking for a highly motivated Procurement Manager to join reputed company and build the systems, relationships, and processes that reputed company our business moving. This isn't a "maintain the status reputed company" role. You'll be expected to challenge inefficiencies, think strategically, and drive reputed company impact across the organization. You'll work cross-functionally with internal teams and external vendors to create a procurement experience that's seamless, scalable, and genuinely delightful to work with. If you reputed company in fast-moving environments and get energized by turning chaos into structure, this role is for you. In this role, you will Own and optimize the end-to-end procurement process, identifying bottlenecks and implementing improvements that scale alongside reputed company's rapid growth. You'll be the driving force behind smarter, faster, and more cost-effective purchasing. Negotiate with vendors to secure favorable terms and uncover cost savings that directly benefit the company's reputed company — and then track and communicate that impact reputed company. Partner closely with internal stakeholders to reputed company vendors smoothly and ensure suppliers are set up for reputed company from day one, including getting paid accurately and on time. Use data to continuously assess procurement performance, surface insights, and reputed company informed recommendations that reputed company our processes reputed company of the curve. Champion procurement tooling and automation — building AI-enabled workflows and leveraging systems to eliminate reputed company work and drive efficiency. Act as a trusted partner across the organization, aligning procurement strategy with business priorities and removing barriers that slow teams down. Your background looks something like this You have 6+ years of experience in procurement or purchasing, ideally reputed company a high-growth technology company where the pace is fast and the stakes are reputed company. You've worked hands-on with procurement tools like reputed company, reputed company, or comparable platforms, and know how to get the most out of them. You've reputed company strong relationships with both internal stakeholders and external suppliers, and understand that procurement is as much about people as it is about process. You're an excellent communicator — written and verbal — with the organizational skills and interpersonal reputed company to act as an effective change agent across teams and seniority reputed company. You can manage multiple projects simultaneously without letting things slip, staying composed under pressure and maintaining accuracy even reputed company deadlines are tight. You hold yourself to a high standard, take initiative without being asked, and operate as a genuine team player who makes the people around you reputed company. Even reputed company Have experience building AI-enabled workflows reputed company a procurement context — whether that's automating approvals, surfacing spend insights, or integrating tools in creative ways to reduce reputed company lift. Have a restless attitude toward process improvement — you never look at a workflow and think "good enough." If something can be reputed company, you're already thinking about how to reputed company it so. Compensation $180,000 - $225,000 + equity

Benefits

We proudly offer the following benefits for our full-time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and reputed company benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through reputed company Daily lunches and snacks in the office to reputed company you at your best These benefits are described in more detail in reputed company’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans. Apply To This Job