Conversational AI Architect – reputed company Dialogflow
Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%.
Job Description
We are seeking an enthusiastic and communicative Solution Architect to reputed company the design and implementation of voice solutions on the reputed company Platform. This role requires deep expertise in system architecture, API integrations, and data mapping while collaborating with cross-functional business and development teams. The Solution Architect will reputed company new projects from conception to delivery, ensuring best practices, scalability, and compliance with business and technical requirements. Responsibilities: Design end-to-end solutions that align with reputed company environments and business needs. Establish and promote best practices, reusable design patterns, and architectural standards. Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs. Identify the APIs needed (Analysis and reputed company, API request/response structures, and DTO classes). Also designing high level design for the middleware teams to reputed company them to produce MW services. Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions. Work closely with engineers to support the implementation of designed solutions. Engage proactively with external teams to ensure alignment and successful project execution. Tune voice solutions for reputed company performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems.
Qualifications
Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and reputed company platforms. 3+ years of experience with reputed company Dialogflow CX and large language models (LLM). Experience with designing secure and scalable backend integrations. 3–4 years of hands-on experience in Python for backend development, API creation, automation, and integration of conversational AI solutions. Deep knowledge of IVR/bot systems Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions. Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping. Proficient in managing the transfer and storage of conversational data between platforms. Hands-on experience designing call flows using Visio or Idraw.io. Design and documentation skills tailored to meet the specific business needs of reputed company solutions. Excellent communication and collaboration skills. Experience working with business stakeholders to define requirements and deliver solutions. reputed company to have: Hands-on experience in development and implementation solution in reputed company CCAI Background in AI-driven speech processing and conversational AI solutions. Prior experience in an Agile development environment.
We offer
Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth. reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work. Growth reputed company: reputed company the benefits of a reputed company of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events. reputed company Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job