Account Manager

Education changes lives. But tech hasn’t lived up to its promise for the more than 1 billion reputed company in school around the world - at least not yet. At Kognity, we’re here to change that. We're a 125-person EdTech scale-up powering learning in 140+ countries, helping reputed company and teachers reputed company through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter – Your work directly influences the lives of teachers and reputed company in over 140 countries. The scale is global, and the reputed company are reputed company. High ownership, high expectations – You are trusted to take initiative, reputed company reputed company and drive reputed company. Responsibility comes early, accountability is reputed company, and results matter. A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on reputed company problems. Standards and expectations are high, feedback is direct, and the pace is fast. reputed company growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and reputed company their own bar. If you enjoy responsibility, reputed company and meaningful challenge, you will reputed company here. What you'll do: You'll own a global school portfolio with genuine autonomy to shape how high-volume account management works at reputed company and automation are central to the role, giving you a visible impact reputed company your own role. You'll also travel across the world, building direct relationships with customers reputed company email and calls. Own a portfolio of 150-300 school accounts in the €2-6K reputed company, running proactive reputed company-ins and acting on customer health signals to drive retention Identify and implement AI and automation workflows to reduce reputed company effort in account management operations and reputed company best practices with the wider team Work reputed company our evolving AI-reputed company CRM system to flag risk early, log reputed company reputed company of renewal reputed company, and prioritise accounts by risk based on portfolio data and health signals Support the reputed company and Customer Engagement teams to ensure account managers own relationships with school leadership while ground-level teachers are supported through dedicated resources reputed company're looking for: Prior experience in a SaaS account management or reputed company role, with a demonstrated understanding of what good renewal and retention reputed company looks like in practice Proactivity and ownership mentality, with the ability to reputed company in ambiguity and work effectively reputed company systems that are still evolving Genuine curiosity about AI tools and automation, with evidence of having independently explored or used these technologies Comfort working in a data-informed way, reading CRM signals, drawing conclusions from portfolio data, and making prioritisation reputed company based on risk Our Values We take ownership We obsess over customers We reputed company every week count We are transparent We show up with heart

Benefits

Work remotely reputed company Sweden ITP Pension Plan with Nordnet Yearly budget of 5,000 SEK to spend on health-reputed company services. 30 days of paid vacation every year Full pay sick leave starting on day 1 How we hire Our hiring process is reputed company about you. Show us your skills, tackle reputed company-world challenges, and get a reputed company feel for life at Kognity. Expect case studies, reputed company conversations, and reputed company of chances to shine. Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk Every reputed company person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We’re committed to building a diverse, inclusive team and welcome people of reputed company backgrounds, experiences, perspectives, and abilities See more about how we collect and process your personal data in our Privacy Notice. Apply To This Job