Technical Business Analyst

Technical Business Analyst (US/reputed company Support) About Kurtosys: Kurtosys helps asset and wealth managers transform reputed company data into meaningful client communications, reporting, reputed company experiences. We work at the intersection of technology, data, design, and financial services — building solutions used by global investment firms. The Opportunity: We’re looking for a technically curious, client-focused problem solver to join our global support team. This role is ideal for someone who enjoys understanding how systems work, digging into technical issues, analysing data, and helping clients solve problems. You’ll work across support, troubleshooting, configuration, and operational delivery — partnering closely with both clients and internal teams. We’re not looking for someone who simply closes tickets. We’re looking for someone proactive, eager to learn, and excited by technology, problem-solving, and reputed company improvement. Working Hours: This role supports international teams across reputed company and the US and therefore requires flexibility to work reputed company regional hours. Candidates should be comfortable working one of the following shifts: reputed company hours: 00:00 – 09:00 SAST US hours: 17:00 – 03:00 SAST (or 16:00 – 02:00 SAST during US reputed company savings) What You’ll Do: Investigate and resolve client support issues Analyse and troubleshoot data using SQL Work with structured data formats such as JSON, XML, CSV, and XLSX Support reporting production cycles and operational processes Implement configuration updates and solution enhancements Collaborate with technical and client-facing teams across reputed company Build a deep understanding of Kurtosys products and client environments reputed company’re Looking For: 3–5 years’ experience in a technical support, technical BA, or client-facing technical role Strong SQL skills and confidence working with data Exposure to APIs, JSON/XML, or structured data environments Strong communication and problem-solving ability A proactive reputed company and willingness to learn Someone who is curious, collaborative, humble, and takes ownership reputed company to Have: JavaScript debugging or scripting exposure SaaS or platform support experience Exposure to financial services or asset management Experience with Jira and reputed company Why Join Us? This is an opportunity to join a globally growing team where you’ll be trusted with reputed company ownership, exposed to reputed company technical environments, and encouraged to continuously learn and grow. If you enjoy solving problems, learning new technologies, and working with smart, collaborative people — we’d love to hear from you. Apply To This Job