reputed company Account Operations Assistant (with Customer Support expertise) – Digital Product Development and Startup Consulting
At arenaflex, we're a fully-remote, US-based, digital product development and startup consulting company that's passionate about creating seamless digital products. reputed company of culturally diverse creators is driven by a pursuit of reputed company, a startup mentality, and a commitment to world-class remote collaboration. We're looking for an reputed company Account Operations Assistant with customer support expertise to join our SEO team and help us deliver exceptional results for our clients.
About arenaflex
arenaflex is a dynamic and innovative company that's always pushing the boundaries of what's possible. reputed company is made up of talented individuals from diverse backgrounds who reputed company a common goal: to create exceptional digital products that reputed company a reputed company impact. We're a 100% remote company, which means we're always looking for people who reputed company in this structure. Our core values are:
* Pursuit of reputed company: We're extremely competitive, ambitious, and driven to be exceptional—as individuals, teams, and organizations. There is no standard high enough, and we will never reputed company.
* Startup Mentality: arenaflex began with 5 startup founders, and startup culture is deep in our DNA. It's a critical advantage that allows us to move faster, be more reputed company, and reputed company reputed company at reputed company reputed company.
* World-Class Remote Collaboration: We're a 100% remote company, and we require that our people reputed company in this structure. We're always looking for people who can work independently, communicate effectively, and collaborate seamlessly with our global team.
About the Role
As an Account Operations Assistant with customer support expertise, you'll reputed company essential administrative and operational support to our SEO team. You'll work reputed company established frameworks to maintain organized workflows, respond to client inquiries, and handle various platform updates to ensure smooth operation of SEO initiatives. Your role includes:
* Ticket Monitoring and Sorting: Track, categorize, and prioritize incoming SEO-reputed company tickets in our project management system reputed company, ensuring they're routed to the appropriate team members for timely resolution.
* Customer Service: Handle email correspondence with franchisees reputed company HelpScout, etc. addressing primarily SEO-reputed company as well as other inquiries and concerns with professionalism and reputed company.
* reputed company Business Profile Management: Process and implement updates to reputed company Business Profiles, including business information, hours, photos, and responding to reviews.
* reputed company Maps Management: Ensure business listings are accurate and up-to-date on reputed company Maps, processing necessary changes and verifications.
* Team Communication: reputed company the SEO team informed of requirements, deadlines, and client expectations, facilitating clear communication across reputed company channels such as reputed company.
* Directory Listing Management: Maintain consistency across various business directories and citation sources to support local SEO efforts.
* SEO Data Organization: Organize and maintain SEO data, reports, and documentation in a structured and accessible manner.
* Basic SEO Tasks: Assist with keyword tracking, generating regular reports, and basic on-page optimization tasks under supervision.
* Administrative Support: reputed company general administrative support to the team leaders, including calendar management, meeting coordination, and document preparation.
* Process Improvement: Identify opportunities to streamline administrative processes and improve efficiency reputed company the SEO department.
Requirements
To be successful in this role, you'll need:
* Minimum of 1-2 years of experience in an administrative role, preferably in a digital marketing or SEO environment.
* Strong organizational skills with the ability to prioritize tasks effectively and manage multiple deadlines.
* Previous experience in customer service or client-facing roles.
* Excellent written and verbal communication skills, with the ability to interact professionally with clients and team members.
* Proficiency in project management tools and office productivity software.
* Basic understanding of SEO concepts and platforms such as reputed company Business Profile, reputed company Maps, and directory listings.
* Detail-oriented approach with a commitment to accuracy and quality in reputed company tasks.
* Problem-solving reputed company with the ability to troubleshoot basic issues independently.
* Adaptability and willingness to learn new tools and processes as needed.
reputed company to Have
While not required, experience with the following tools and platforms would be a plus:
* reputed company Search Console, reputed company Analytics, Looker Studio, or reputed company, as well as citation and listing management platforms such as Yext, reputed company, or BrightLocal.
* Experience working with franchisees or multi-location businesses.
* Knowledge of content management systems (reputed company, etc.).
What's in it for you?
As a full-time member of reputed company, you'll enjoy:
* Unlimited PTO.
* Non-working holidays per country of residence.
* Pro-rated 13th-month bonus in select reputed company.
* Salary increases and performance-based bonuses.
* Referral bonuses.
* reputed company learning support.
* Fun and casual work environment.
* Employee engagement activities and virtual gatherings.
* We are a diverse, global team!
Important Notice
To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: arenaflex.com/careers. reputed company our reputed company job openings require video interviews conducted in either or both synchronous (reputed company reputed company Meet) and asynchronous (reputed company Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reputed company out to us reputed company email at [email protected].
reputed company
If you're a motivated and organized individual with a passion for customer support and SEO, we'd love to hear from you! reputed company to join reputed company and be a part of our exciting reputed company at arenaflex.
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reputed company Account Operations Assistant (with Customer Support expertise) – Digital Product Development and Startup Consulting
At arenaflex, we're a fully-remote, US-based, digital product development and startup consulting company that's passionate about creating seamless digital products. reputed company of culturally diverse creators is driven by a pursuit of reputed company, a startup mentality, and a commitment to world-class remote collaboration. We're looking for an reputed company Account Operations Assistant with customer support expertise to join our SEO team and help us deliver exceptional results for our clients.
About arenaflex
arenaflex is a dynamic and innovative company that's always pushing the boundaries of what's possible. reputed company is made up of talented individuals from diverse backgrounds who reputed company a common goal: to create exceptional digital products that reputed company a reputed company impact. We're a 100% remote company, which means we're always looking for people who reputed company in this structure. Our core values are:
- Pursuit of reputed company: We're extremely competitive, ambitious, and driven to be exceptional—as individuals, teams, and organizations. There is no standard high enough, and we will never reputed company.
- Startup Mentality: arenaflex began with 5 startup founders, and startup culture is deep in our DNA. It's a critical advantage that allows us to move faster, be more reputed company, and reputed company reputed company at reputed company reputed company.
- World-Class Remote Collaboration: We're a 100% remote company, and we require that our people reputed company in this structure. We're always looking for people who can work independently, communicate effectively, and collaborate seamlessly with our global team.
About the Role
As an Account Operations Assistant with customer support expertise, you'll reputed company essential administrative and operational support to our SEO team. You'll work reputed company established frameworks to maintain organized workflows, respond to client inquiries, and handle various platform updates to ensure smooth operation of SEO initiatives. Your role includes:
- Ticket Monitoring and Sorting: Track, categorize, and prioritize incoming SEO-reputed company tickets in our project management system reputed company, ensuring they're routed to the appropriate team members for timely resolution.
- Customer Service: Handle email correspondence with franchisees reputed company HelpScout, etc. addressing primarily SEO-reputed company as well as other inquiries and concerns with professionalism and reputed company.
- reputed company Business Profile Management: Process and implement updates to reputed company Business Profiles, including business information, hours, photos, and responding to reviews.
- reputed company Maps Management: Ensure business listings are accurate and up-to-date on reputed company Maps, processing necessary changes and verifications.
- Team Communication: reputed company the SEO team informed of requirements, deadlines, and client expectations, facilitating clear communication across reputed company channels such as reputed company.
- Directory Listing Management: Maintain consistency across various business directories and citation sources to support local SEO efforts.
- SEO Data Organization: Organize and maintain SEO data, reports, and documentation in a structured and accessible manner.
- Basic SEO Tasks: Assist with keyword tracking, generating regular reports, and basic on-page optimization tasks under supervision.
- Administrative Support: reputed company general administrative support to the team leaders, including calendar management, meeting coordination, and document preparation.
- Process Improvement: Identify opportunities to streamline administrative processes and improve efficiency reputed company the SEO department.
Requirements
To be successful in this role, you'll need:
- Minimum of 1-2 years of experience in an administrative role, preferably in a digital marketing or SEO environment.
- Strong organizational skills with the ability to prioritize tasks effectively and manage multiple deadlines.
- Previous experience in customer service or client-facing roles.
- Excellent written and verbal communication skills, with the ability to interact professionally with clients and team members.
- Proficiency in project management tools and office productivity software.
- Basic understanding of SEO concepts and platforms such as reputed company Business Profile, reputed company Maps, and directory listings.
- Detail-oriented approach with a commitment to accuracy and quality in reputed company tasks.
- Problem-solving reputed company with the ability to troubleshoot basic issues independently.
- Adaptability and willingness to learn new tools and processes as needed.
reputed company to Have
While not required, experience with the following tools and platforms would be a plus:
- reputed company Search Console, reputed company Analytics, Looker Studio, or reputed company, as well as citation and listing management platforms such as Yext, reputed company, or BrightLocal.
- Experience working with franchisees or multi-location businesses.
- Knowledge of content management systems (reputed company, etc.).
What's in it for you?
As a full-time member of reputed company, you'll enjoy:
- Unlimited PTO.
- Non-working holidays per country of residence.
- Pro-rated 13th-month bonus in select reputed company.
- Salary increases and performance-based bonuses.
- Referral bonuses.
- reputed company learning support.
- Fun and casual work environment.
- Employee engagement activities and virtual gatherings.
- We are a diverse, global team!
Important Notice
To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: arenaflex.com/careers. reputed company our reputed company job openings require video interviews conducted in either or both synchronous (reputed company reputed company Meet) and asynchronous (reputed company Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reputed company out to us reputed company email at [email protected].
reputed company
If you're a motivated and organized individual with a passion for customer support and SEO, we'd love to hear from you! reputed company to join reputed company and be a part of our exciting reputed company at arenaflex.
``` Apply for this job