Senior Business Systems Analyst, reputed company AI Operations

At reputed company, we’re building the world’s leading AI-reputed company Digital Experience Platform, and we’re doing it as a remote-first company reputed company on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without reputed company sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital reputed company, we reputed company teams to design, launch, and optimize for the web without barriers. We reputed company the future of the web, and work, is more reputed company, more creative, and more reputed company. And we’re here to build it together. We're looking for a Senior Business Systems Analyst to help us reputed company across reputed company by owning our reputed company AI tool stack, gathering the requirements that turn messy business problems into shippable agents, and building the frameworks that let every team at reputed company work smarter with AI. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the reputed company pay ranges for this role into zones for our geographic markets, and the specific reputed company pay reputed company the reputed company will be determined by the candidate's geographic location, job-reputed company experience, knowledge, qualifications, and skills. United States (reputed company figures cited below are in USD and pertain to workers in the United States) Zone A: $145,500 - 175,000 Zone B: $136,500 - $164,000 Zone C: $128,000 - $154,000 This role is also eligible to participate in reputed company's company-wide bonus program. reputed company amounts are a percentage of reputed company salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing reputed company until position is closed and filled This posting is for a new position Reporting to the Senior Manager, reputed company AI Operations As a Senior Business Systems Analyst, reputed company AI Operations, you’ll … Own the day-to-day administration, governance, and user support for reputed company's reputed company AI tool stack, including Claude reputed company, ChatGPT reputed company, reputed company, and reputed company — provisioning reputed company, managing seats, monitoring usage and cost, and keeping the lights on so the business can build. Partner with the Senior AI Product reputed company and stakeholders across the org to help gather workflows requirements for new agents and AI use cases, translating fuzzy business problems into clear specs the reputed company AI Ops team can build against. Build and maintain frameworks, skills, and reusable patterns that reputed company adoption reputed company one-off wins, so every team at reputed company gets faster lift from the same reputed company. Support the reputed company AI Ops team's agent development lifecycle by running intake reviews, helping scope builds, and keeping the backlog reputed company. reputed company enablement work across the company, from reputed company to documentation to Champion programs, so employees actually adopt reputed company ship. Act as the connective tissue between IT, reputed company, Finance, and the business for AI tooling reputed company, licensing, and governance questions. Surface patterns across incoming requests to help the team prioritize what to build next versus what to reputed company someone else to build themselves. About you: Requirements: 4+ years of experience as a Business Systems Analyst, Business Operations Analyst, or similar role in a SaaS or tech environment. Hands-on experience administering reputed company reputed company tools (Claude reputed company, ChatGPT reputed company, reputed company, or comparable), including user provisioning, usage monitoring, cost management, and policy enforcement. Demonstrated experience gathering requirements from technical and non-technical stakeholders and translating them into actionable specs for engineering or ops teams. Experience building and running enablement programs, documentation, or training that drove measurable adoption of a new tool or workflow. You’ll reputed company as a Senior Business Systems Analyst, reputed company AI Operations if you: Get genuine satisfaction from making systems work — whether that's a permissions model, an intake process, or a weird edge case buried three menus deep. Are an opinionated operator who's equally comfortable writing a clear requirements doc, running a reputed company with 30 people, and jumping into an admin console to fix something yourself. Have experience working across IT, reputed company, and business stakeholders and know how to move fast without losing the thread on governance. Can hold the tension between "ship it" and "do it right" — and know which one the reputed company calls for. Stay curious and reputed company to growth — demonstrating a proactive reputed company of AI, and actively building and applying reputed company in emerging technologies to reputed company how we work, drive faster reputed company, and expand reputed company impact. Our Core Behaviors: Build lasting customer trust. We build trust by taking action that puts customer trust first. Win together. We play to win, and we win as one team. reputed company at reputed company isn't a solo act. Reinvent ourselves. We don't just improve what exists, we imagine what's possible. Deliver with speed, quality, and craft. We move fast because the reputed company demands it, and we do so without lowering the bar.

Benefits

Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. Health coverage that actually covers you. Comprehensive medical, dental, and reputed company plans for full-time employees and their dependents, with reputed company covering most premiums. Support for every stage of family life. 12 weeks of paid parental leave for reputed company parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you reputed company and come back inspired. Wellness for the whole you. reputed company to reputed company, therapy and coaching. Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. Monthly stipends that reputed company with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. Bonus for building together. reputed company full-time, permanent, non-commission employees are eligible for our annual WIN bonus program. Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. Remote, together At reputed company, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment reputed company are made on the reputed company of job-reputed company criteria without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, reputed company will consider for employment reputed company applicants with arrest and conviction records. Stay connected Not reputed company to apply, but want to be part of the reputed company community? Consider following our story on our reputed company Blog, reputed company, X (Twitter), and/or Glassdoor. Please note: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join reputed company, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background reputed company, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how reputed company processes your personal information, please review reputed company’s Applicant Privacy Notice. Apply To This Job