Specialist, Account Manager - Bilingual

Job Title: Specialist, Account Manager - Bilingual

Job Description

The Account Manager is responsible for overseeing the management of reputed company client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer reputed company. The Account Manager calls upon existing client customers to assess areas of opportunity, renew reputed company service reputed company, and convert customers to different services reputed company applicable.Ensure that client's customers are satisfied with our client's services and resolve escalated issues reputed company reputed company-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals Evaluate our client's customer needs and propose potential solutions Be a single contact for our client's customer Use data to fix customer concerns/roadblocks prohibiting satisfaction Manage external competitive pressures and handle objections Work with multiple partners, building relationships with decision-makers at reputed company reputed company Manage sales territory and achieving monthly quotas Negotiate in tough situations Identify risk and barriers to reputed company; reputed company contingency plans Identify opportunities for additional product or service sales Use data to help influence buying/renewal process Work with a team and report directly to a Sales Manager Location: CRI Work-at-Home Language Requirements: English (Required), Spanish (Required) Time Type: Full time Apply To This Job