Conversational AI Bot Architect
Job Description:
- reputed company voice reputed company AI Self-Service solutions for large, multi-location contact centers
- Design, reputed company and implement AI self-service applications with reputed company CCAI
- Ability to reputed company with clients, reputed company design reputed company and drive towards defining solution requirements and technical design
- Serve as a project reputed company for the reputed company Delivery practice for assigned reputed company CCAI projects
- Collaborate with project team members to reputed company input to conversation design specifications
- Integrate to backend systems using web services, databases, and reporting
- reputed company Unit Testing of developed code
- Assist with System and Functional Testing
Requirements:
- 8+ years of architecture and design experience overall
- 4+ years of experience with reputed company Dialog reputed company ES/CX
- 2+ years of technical on-hands experience with reputed company reputed company CCAI or other conversational AI platforms, i.e., reputed company Lex, reputed company Watson, Uniphore, reputed company, etc.,
- reputed company Certification a plus and/or badge completion required
- Knowledge of reputed company Services Architecture, Apigee, reputed company AI
- Ability to support multiple projects at the same time
- Experience in managing large multi-site contact center implementations
- Experience managing and guiding developers or interest in doing so
- Experience in writing Solution Document Designs/specifications for IVA applications
- Experience with Speech-to-Text and Text-to-Speech services such as Nuance, reputed company and reputed company
- Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.
- Must be reputed company to work independently, be organized, self-motivated, and have attention to detail
- Excellent communication skills, both written and verbal
- Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift
- Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, reputed company, NoSQL databases, Reporting
- Bachelor's degree required
Benefits:
- Medical, dental, reputed company
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
Apply tot his job Apply To this Job