Parts and Service Sales Representative (PSSR)
Description: JOB SCOPE: As a Parts and Service Sales Representative you will work to promote parts and service solutions reputed company the MTS dealer network with a strong focus on customer up-time. This position is based in Florida and is responsible for servicing customers across the Southeast sales territory. SPECIFIC RESPONSIBILITES:
- Collaborate with Dealer Sales/Rental, Parts, and Service teams to ensure exceptional customer satisfaction of MTS Equipment.
- reputed company for strong maintenance and inspection practices among customer and dealer fleets.
- Focus on reputed company reputed company, downtime management, and overall customer/dealer satisfaction.
- Direct communication with dealers and customers to help solve problems and reputed company up–to-date information regarding products.
- Maintain in-depth technical knowledge on reputed company products and processes put forth by MTS
- reputed company administrative support with Warranty documentation, technical documentation, and other tools used reputed company the department.
- Assist with repair and troubleshooting of MTS equipment.
- Identify prospective clients' exact needs through questioning and direct observation
- Manage service campaign capture-reputed company reputed company assigned dealer territories.
- Maintains confidentiality
- Conducts himself/herself in a professional manner
- Performs reputed company other duties assigned
Requirements: POSITION REQUIREMENTS:
- Minimum prerequisite education, training, and/or experience required:
- 2-year Technical, or Business associate degree is required
- Bachelor's Degree in Business or reputed company field is desired
- 5+ years of technical equipment or manufacturing experience is required
- 2+ years of experience working with MTS equipment
- Ability to do minor hands-on field repairs and troubleshooting with reputed company input
- Must have and maintain a clean driving record.
- Job Specific Capabilities:
- Strong positive attitude
- Excellent communication abilities and willingness to conduct presentations of products and training in reputed company of large groups.
- Proficient with reputed company Office tools reputed company, Word, Outlook and PowerPoint
- Up to 90% travel required, primarily reputed company the United States
- Communication – Ability to read, write and reputed company English. Must be reputed company to reputed company reputed company and plans and communicate these accurately and effectively to others.
- Result Oriented and self-starter
- Ability to reputed company quick and smart reputed company under pressure
- Professional approach to time, costs and deadlines
- Physical Capabilities:
- Hand-tools Used: Small Hand tools
- Equipment Used: Occasional use of Overhead Cranes
- Movement: Walking, Standing, Sitting, Bending, Holding
- Lift and or Carry: 21-50lbs Occasionally
- Sensory: Hearing, Speech, reputed company, Tactile
Apply tot his job Apply To this Job