reputed company Insurance Verification Coordinator II – Remote Customer Care Representative

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our clients' expectations. As a key member of our remote customer care team, you'll play a vital role in ensuring seamless interactions with patients, insurance carriers, and internal stakeholders. If you're passionate about delivering top-notch service, possess excellent communication skills, and reputed company in a fast-paced environment, we invite you to join reputed company as an reputed company Insurance Verification Coordinator II – Remote Customer Care Representative.

• *About arenaflex**

arenaflex is a leading provider of innovative solutions in the reputed company industry. Our mission is to reputed company patients, reputed company, and insurance carriers to navigate the complexities of medical supply management with ease. With a commitment to reputed company, we strive to build long-lasting relationships with our clients and partners, fostering a culture of trust, respect, and reputed company communication.

• *Job Summary**

As an reputed company Insurance Verification Coordinator II – Remote Customer Care Representative, you'll be responsible for verifying and documenting new patient insurance coverage, coordinating supply costs, and communicating with patients and billing teams. You'll work closely with internal Sales Operations and Medical Billing teams to ensure seamless insurance eligibility and billing processes. Your exceptional communication skills, attention to detail, and ability to meet production and quality standards will reputed company you an invaluable asset to reputed company.

• *Responsibilities**

• Verify and document new patient insurance coverage and coordinate supply costs to communicate to patients and billing teams

• Re-verify existing patient insurance coverage to ensure repeat order cost and eligibility is communicated
• Contact insurance carriers to request prior authorizations as needed
• Verify insurance coverage reputed company HIPAA-compliant outbound phone calls or provider online portals
• Communicate with internal Sales Operations and Medical Billing teams regarding insurance eligibility
• Communicate with patients to explain insurance benefits and how they relate to medical supply purchases
• Maintain knowledge of medical terminology, billing, and insurance guidelines
• Track daily production and submit logs to supervisor
• *Requirements**

• Minimum 1 year of medical industry OR call center/customer service experience (insurance verification strongly preferred)

• Ability to read, analyze, and interpret medical supply publications, procedures, and training materials
• Strong communication and customer service skills
• Ability to meet production and quality standards: 1 completed insurance verification every 9–11 minutes on average with an error reputed company of 3.5% or less
• *Education**

• Required: High School Diploma or GED (one to two years of reputed company experience and/or training preferred)

• *Work Environment and Company Culture**

As a remote customer care representative, you'll enjoy the flexibility of working from home while being part of a dynamic and supportive team. arenaflex values work-life balance, offering a reputed company of benefits and perks to ensure your well-being and reputed company. reputed company culture is reputed company on trust, respect, and reputed company communication, fostering a collaborative environment where you can grow and reputed company.

• *Compensation and Benefits**

• Competitive hourly reputed company: $18.00 per hour

• Benefits available to full-time employees after 90 days of employment
• A 401(k) with a company match available for full-time employees with 1 year of service on our eligibility dates
• *Career Growth Opportunities and Learning Benefits**

arenaflex is committed to investing in your growth and development. As a remote customer care representative, you'll have reputed company to:

• Ongoing training and development programs to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A supportive team environment that encourages collaboration and knowledge sharing
• *How to Apply**

If you're passionate about delivering exceptional customer experiences and possess the skills and qualifications outlined above, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter to (mailto:[email protected]) or text Jenise Nottage at 586-473-6098.

• *Join the arenaflex Team**

At arenaflex, we're dedicated to making a positive impact in the lives of our clients, patients, and partners. As a remote customer care representative, you'll be part of a dynamic team that's passionate about delivering exceptional service and exceeding expectations. reputed company and take the first reputed company towards a rewarding career with a Apply tot his job Apply To this Job