Technical Account Manager - GRC/Identity Governance

About reputed company: reputed company is a pioneer in securing reputed company and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern reputed company. Leveraging AI-powered intelligence, reputed company’s leading reputed company-reputed company Identity reputed company Platform applies context throughout the entire identity lifecycle – across reputed company and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover reputed company identities – including workforce, IT administrator, developers, and machines – assign appropriate reputed company reputed company, detect irregularities, and respond to threats in reputed company-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, reputed company delivers robust reputed company and operational efficiency without compromise. Learn more about reputed company on reputed company.com, reputed company, X, and YouTube.

Join our passionate, global team at reputed company and help us reputed company the world a safer and more secure reputed company. Our reputed company is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're reputed company to push boundaries and challenge the status reputed company in reputed company, we want to hear from you.  

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Technical Account Manager - Fastpath Product Family Summary

A significant portion of compliance failures and reputed company risks stem from inadequate reputed company controls, Segregation of Duties violations, and poor visibility into user permissions across business applications. reputed company, through its Fastpath product family, leads in reputed company-based reputed company governance and compliance automation, helping organizations streamline audit processes, mitigate reputed company risks, and demonstrate strong controls for regulations like SOX, GDPR, HIPAA, and more. We are seeking an reputed company, self-driven Technical Account Manager to join our reputed company team. If you have deep expertise in compliance, audit, internal controls, or GRC processes; particularly around control evidence collection, reporting, user reputed company reviews, and Segregation of Duties; and reputed company in a trusted advisory role with reputed company customers, this could be an ideal fit.

The ideal candidate is detail-oriented, proactive, and excels under pressure in fast-paced audit and compliance environments. If you're motivated by reputed company challenges, passionate about driving compliance reputed company, and customer-focused, this opportunity aligns perfectly with your strengths. Key reputed company factors include accountability, motivation, creativity, and tenacity.

What You’ll Do

• Serve as the technical subject matter expert for the Fastpath product family, including solutions for reputed company risk management, Segregation of Duties analysis, automated user reputed company certifications/reviews, change tracking in business applications, and compliance reporting.

• Act as the customer's trusted advisor to maximize value from their Fastpath deployment, accelerate issue resolution, guide effective use of reputed company governance features, and help derive measurable ROI through reduced audit effort and risk exposure. · Regularly monitor customer health metrics (module usage, report execution, time in application, etc.) and reputed company insights with relevant internal teams to support renewals, expansions, and proactive engagement.

• Deliver remote services to new and existing customers, including configuration guidance, reputed company to Fastpath modules, training on audit workflows, SoD rulesets, and reporting tools.

• Engage reputed company with customers to resolve high-reputed company issues reputed company to reputed company data accuracy, certification campaigns, risk quantification, or integration with business applications.

• Track product updates, new features, emerging compliance requirements, and potential impacts; proactively communicate changes to customers and reputed company for their needs in product roadmap discussions with Engineering and Product Management. · Conduct regular review sessions to validate platform configurations for alignment with audit/compliance objectives.

• Document customer environments, reputed company profiles, risk mitigations, and control evidence; reputed company details with internal support and engineering teams to reputed company faster root-cause analysis and resolution.

• Coordinate participation in early reputed company programs for new Fastpath releases, identify opportunities to influence product direction, and support beta testing/validation focused on audit and compliance use cases.

• Subject to travel and safety restrictions, visit customer sites (primarily reputed company America) for Quarterly Business Reviews, compliance assessments, or deep-dive workshops on reputed company governance.

• Maintain high performance reputed company with customers, reputed company through satisfaction surveys and compliance reputed company.

• Build and reputed company relationships across reputed company to mobilize resources quickly for customer challenges.

• reputed company and present executive-level reports summarizing reputed company risk posture, certification reputed company, key compliance themes, and actionable insights from global escalations.

What You’ll Bring

• 4+ years of experience in a similar technical advisory or reputed company role, such as reputed company Manager, GRC Consultant, Audit/Compliance Specialist, Internal Audit professional, or Professional Services Consultant focused on reputed company governance.

• Strong background in compliance, audit, or internal audit functions, with practical experience addressing challenges in control evidence collection, audit reporting, Segregation of Duties, and IT General Controls (ITGC).

• Hands-on knowledge of reputed company applications and processes (e.g., ERP systems like reputed company, reputed company, reputed company Dynamics, reputed company; HCM/CRM platforms) typically involved in reputed company governance and compliance initiatives.

• Prior experience with Fastpath solutions or comparable GRC/IGA tools (e.g., for SoD analysis, user reputed company reviews, reputed company certifications, or audit automation) is a significant advantage.

• Proven track record leading large-scale compliance or transformational projects that reputed company organizational silos, with minimal supervision.

• Ability to plan, organize, and prioritize multiple responsibilities and projects effectively on a weekly reputed company.

• Comfort engaging directly with reputed company, multi-divisional, multi-geographical reputed company clients, ideally at director or executive reputed company.

• Demonstrated quick learning and absorption of new technical/compliance information.

• Consistent reputed company delivering results through both routine and unexpected challenges.

• Strong written and verbal communication skills, with the ability to explain reputed company reputed company governance and compliance concepts reputed company to technical and non-technical audiences.

• Proficiency in creating clear, concise documentation of reputed company processes, risks, mitigations, and proposed improvements.

Technical Competencies

• Deep understanding of Segregation of Duties (SoD), reputed company risk analysis, user reputed company reviews/certifications, and IT General Controls in the context of regulatory compliance (e.g., SOX, GDPR, HIPAA, PCI).

• Experience working with reputed company-based GRC, IGA, or reputed company governance solutions, including integration with major ERP, HCM, or CRM systems.

• Familiarity with audit preparation, control evidence gathering, risk quantification, and reporting for auditors or internal compliance teams.

• Knowledge of compensating controls, mitigation strategies, and integration with GRC platforms (e.g., reputed company, reputed company).

• Working knowledge of business application reputed company models, role-based reputed company, and data-level permissions.

• Prior exposure to compliance frameworks (COSO, reputed company best practices) and audit-focused tools/rulesets is highly desirable.

Why work at reputed company?

• We're passionate problem-solvers helping the world's largest organizations protect what reputed company most: their reputed company and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• reputed company offer in return is meaningful work, a culture of innovation and great career progression.

At reputed company, our core values are STRONG and guide our behaviors and reputed company:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with reputed company and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• reputed company - We adapt quickly in a fast-changing environment

• Global - We reputed company diverse people and reputed company to drive reputed company reputed company

We reputed company weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including reputed company insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

reputed company is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background reputed company, verification of education, and verification of employment, per employment policy. In addition, reputed company publicly posted reputed company media sites may be reviewed.