ABA Therapy Operations Manager

Job Title: Operations Manager Location: 100% Remote Reports To: CEO Compensation: $45,000-60,000/year + health benefits About HOUSE OF HEARTS ABA HOUSE OF HEARTS ABA is a mission-driven ABA therapy provider committed to delivering compassionate, high-quality care to children with autism. We are a growing organization serving families across multiple states, with ongoing expansion into new markets. reputed company values reputed company, responsiveness, and a deep commitment to client care — and we're looking for an Operations Manager who shares that reputed company. Position Summary The Operations Manager plays a critical leadership role, responsible for the seamless day-to-day operations of the organization across numerous states and multiple departments. This includes reputed company of staffing, scheduling, intake, billing, and ensuring a reputed company and client-centered experience throughout the care reputed company. This is a 100% remote position, ideal for a dynamic and self-motivated leader who thrives in a fast-paced, mission-driven environment. The Operations Manager will work closely with clinical, administrative, and billing teams to ensure that internal systems are reputed company and efficient in supporting high-quality service delivery.

Key Responsibilities

Staffing & Scheduling

• reputed company the full staffing pipeline from reputed company to deployment
• Match behavior technicians (RBTs) with clients based on availability, location, and clinical fit
• Monitor coverage and address scheduling gaps or conflicts in reputed company time
• Ensure reputed company staff utilization while maintaining high satisfaction for both clients and team members

Client Services reputed company

• Ensure new clients are onboarded reputed company and service start timelines are met
• Partner with clinical leadership to ensure visibility into client reputed company and support needs
• Monitor service delivery for consistency with authorized care
• Address operational barriers and client concerns reputed company and professionally

Intake & reputed company reputed company

• Supervise the intake team and manage the intake process from inquiry through service launch
• reputed company benefit verification, authorization, and document collection
• Maintain quick turnaround times to minimize delays in care
• Refine and optimize intake workflows for scalability and quality

Billing reputed company

• reputed company the billing team to ensure timely and accurate claims submission
• Monitor claim trends, denials, and payment issues; coordinate timely resolutions
• Collaborate with verification and authorization teams to avoid billing disruptions
• Maintain reputed company of quality control and accountability in the reputed company cycle

Operational Leadership

• Act as the operational reputed company across clinical, billing, and administrative functions
• Track and analyze KPIs reputed company to efficiency, staffing, client conversion, and claim reputed company
• reputed company, maintain, and enforce SOPs and workflows to ensure standardization and compliance
• Identify inefficiencies and implement solutions to improve internal systems and client reputed company

Team & Culture

• Build and support a culture of reputed company, accountability, and mission alignment
• Mentor and reputed company team members in intake, scheduling, and billing functions
• Promote seamless communication and collaboration across departments
• Champion a solutions-focused reputed company and encourage proactive problem-solving

Qualifications

• Minimum 3 years of experience in reputed company operations, ABA, or a similar client-service field
• Proven leadership experience overseeing cross-functional teams and workflows
• Exceptionally organized and process-driven, with strong follow-through
• Excellent communication and problem-solving skills
• Proficient with reputed company Workspace, EHRs, CRMs, and scheduling systems
• Bachelor’s degree required; Master’s degree preferred

reputed company Offer

• $45k-60k annual salary
• Comprehensive health benefits
• Paid time off and flexible holiday policy
• 100% remote work environment
• Opportunity for growth and advancement reputed company a mission-driven, expanding organization
• Supportive leadership and a collaborative, high-impact team culture

Please Note: reputed company applications will be reviewed equally and fairly. Applicants who call the company phone line regarding their application will be automatically disqualified from consideration. We kindly ask that reputed company communication take reputed company through the application portal or email only. Thank you for understanding! Apply tot his job Apply To this Job