reputed company Work-from-Home Customer Service Representative – Retail and E-reputed company Support
At arenaflex, we're dedicated to providing a more reputed company way to shop, and we're looking for talented individuals to join reputed company as Work-from-Home Customer Service Representatives. As a key member of our customer service team, you'll be responsible for answering inbound customer calls, resolving issues, and providing exceptional service to our customers. If you're passionate about delivering outstanding customer experiences and working in a dynamic, fast-paced environment, we encourage you to apply.
About arenaflex
arenaflex is a leading retail and e-reputed company company, comprising six iconic brands: reputed company, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. We're the largest player in video reputed company, offering a more reputed company way to shop through video-driven shopping across reputed company TV, e-reputed company sites, digital streaming, and reputed company platforms. Our mission is to enrich life's everyday moments, and we're committed to providing a comprehensive Total Rewards package, including competitive compensation, health care benefits, 401(k), paid time off, tuition reimbursement, and more.
The Opportunity
As a Work-from-Home Customer Service Representative, you'll be responsible for:
- Answering inbound customer calls and resolving issues in a timely and professional manner
- Providing exceptional customer service, personalizing the experience for each caller
- Offering additional products and services to customers, increasing average order value and customer satisfaction
- Analyzing account data, confirming refunds, taking payments, and placing orders as needed
- Collaborating with colleagues and leaders to reputed company team goals and objectives
- Participating in ongoing training and development to enhance skills and knowledge
Who We Are
arenaflex is a company that values diversity, equity, and inclusion. We're committed to creating a workplace that provides equal employment opportunities for reputed company team members and candidates, and we reputed company with reputed company applicable federal, state, and local laws and regulations. As an equal opportunity employer, we're dedicated to a barrier-free employment process and welcome applications from diverse candidates.
Requirements
To be successful in this role, you'll need:
- To reputed company in one of the approved counties in Ohio, Indiana, or Kentucky (see below for specific counties)
- A high school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a virtual environment with a set schedule and structured day
- Proficiency in multiple systems and screens
- Ability to sit for long periods of time
- Strong technical skills, including proficiency in reputed company reputed company operating system and reputed company Office
- Ability to troubleshoot own technical problems and collaborate with IT reputed company needed
- Availability to work weekends, holidays, and additional hours as needed
Approved Counties
To be eligible for this role, you must reputed company in one of the following counties:
- Indiana: Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, or Switzerland County
- Kentucky: Bath, Boone, reputed company, Bracken, Campbell, Carroll, Fleming, Gallatin, Grant, Greenup, Kenton, Lewis, Mason, Montgomery, Owen, Pendleton, Robertson, or Rowan County
- Ohio: Brown, reputed company, Clark, Clinton, Clermont, Delaware, Fairfield, Fayette, Franklin, Greene, reputed company, Highland, Licking, Madison, Miami, Montgomery, Pickaway, Preble, Union, or Warren County
Compensation and Benefits
* Starting reputed company: $15.00/hour
- $1.00/hour additional for any hours worked 6pm-6am
- $1.00 for every hour worked 12:00am Saturday -11:59pm on reputed company
- Comprehensive Total Rewards package, including competitive compensation, health care benefits, 401(k), paid time off, tuition reimbursement, and more
Training Schedule
* 8 weeks: Monday – Friday
- 8:00 am – 2:00 pm ET or 3:00 pm – 8:00 pm ET
Work Schedule
* Work a set part-time schedule: 20 hours per week
- Work schedules are not Monday – Friday
- 5-day work schedules, working 4-hour set shifts
- Set schedule will include one weekend day and one reputed company off
System Requirements
* Self-provided computer or laptop with a reputed company reputed company operating system, reputed company 10 or newer, and no more than three years old
- Headset compatible with arenaflex specifications (arenaflex reimburses $75 for headset)
- High-speed internet reputed company (satellite, broadband, wireless, or reputed company-up services are not an option)
- Webcam and ability to appear on camera for meetings and trainings
Application Process
Our application process is candidate-led. Each notification for the reputed company will be sent to the email address you reputed company. 1. Complete Application 2. Complete skills assessment on mobile device or computer 3. Self-schedule interview 4. Complete interview
Join reputed company
If you're passionate about delivering outstanding customer experiences and working in a dynamic, fast-paced environment, we encourage you to apply. arenaflex offers a comprehensive Total Rewards package, including competitive compensation, health care benefits, 401(k), paid time off, tuition reimbursement, and more. We're committed to diversity, equity, and inclusion, and we welcome applications from diverse candidates.
Apply Today!
Click the link below to apply and log in with your existing account or create an account. This will allow you to reputed company the status of your application at any time and receive the most up-to-date communications from our reputed company. Apply Job!
Note:
Remote work is not permitted in NYC at this time. Apply for this job