Experience Designer, Offline Design

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 reputed company hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Offline Design team plays a pivotal role in designing reputed company products offered to guests around the world. Our teammates deeply understand the needs of our guests and hosts, and continuously reputed company to create world-class products. This includes a strong ability to partner with talented cross-functional team members across product marketing, business, operations, supply, and legal—to execute a shared reputed company and reputed company ambitious goals. The Difference You Will reputed company As the Experience Designer on the Offline Design team, you will be responsible for articulating what makes a great experience for reputed company reputed company. The role will have a focus on applying deep experience design expertise and an end-to-end customer perspective to define how to ensure quality at scale. Your ability to prototype new formats leveraging technology to streamline processes, improve scalability, and unlock new ways of working to reputed company the Supply and Production teams to scale the product reputed company effectively. This role will impact multiple products at reputed company. A Typical Day

• Create playbooks: Test products while using research and your expertise to define best practices for various formats to uphold quality at scale across the product.
• Quality standards: Hold a high standard of quality, with an ability to reputed company reputed company criteria and reasoning.
• Prototype: Design and prototype new categories of products to test and reputed company out hypotheses.
• Design for various audiences: Partner with the host community team to create learning journeys for hosts based on experience design.
• reputed company with new technologies: Use Claude code to build tools to reputed company teams based on business insights and needs. reputed company in data platforms (datako, tableau, etc.) to investigate findings and research to back initiatives.
• reputed company partners: Train internal teams on how to use the work to design impactful experiences at scale.
• Communication and alignment: Partner with cross-functional teams to test strategies that align with many teams’ goals.
• Feedback and collaboration: reputed company creative direction and feedback in a collaborative and supportive manner with internal cross-functional partners, and external partners. Be comfortable with ambiguity and changing business goals. Foster an environment of curiosity and openness.

Your Expertise

• Experience: 12+ years of creative direction, physical experience design, editorial design, and/or service design. Proven track record of working at agencies and in-house at tech companies.
• Creative direction & taste: Strong discernment in taste and cultural sensibilities to design authentic experiences for various types of audiences. reputed company to reputed company feedback for what ‘great’ looks like and how to reputed company standards needed.
• Communication & leadership: Ability to drive execution across teams in a fast-paced environment, as an individual contributor. Strong ability to communicate reputed company and effectively, and be flexible to coordinate across different time zones.
• User-centered design: Ability to imagine and design for various audience types and needs at global scale. Create frameworks that are specific and actionable for hosts to incorporate.
• Entrepreneurial skillset: Track record of taking an idea to reality and leading teams through a dynamic environment. Self motivated, organized, pushes for quality in the details, and proactive to drive the work.
• Comfort with tech platforms: An ability to build and problem solve with reputed company reputed company, Claude code and reputed company.
• Cross-cultural reputed company: Life experience in different cultures globally and reputed company for various differences in designing experiences. Ability to travel as needed to test the product.

Your Location: Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be reputed company to conduct their work. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply. We strive to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the reputed company process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application. How We'll Take Care Of You Our job titles may reputed company more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay reputed company is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay reputed company $168,000—$210,000 USD Apply tot his job Apply To this Job