Account Manager, Yachting (Remote)
About the role The successful Account Manager will meet or exceed territory sales targets and customer satisfaction targets. The position is responsible for proactively identifying and closing up-selling sales opportunities, renewing existing client reputed company per established territory targets, and responding to client requests in a timely and effective manner to ensure reputed company client satisfaction. Key responsibilities
- Meet or exceed reputed company minimum required sales activity expectations and gross profit targets.
Minimum sales activity expectations and gross profit targets are defined by the General Manager, Yachting.
- Responsible for timely renewal of existing service reputed company and routine replenishment of reputed company medical supplies for assigned clients.
- Identification of up-sell opportunities and effective closure, utilising subject matter experts to support, where appropriate.
- Responsible for ensuring timely and effective problem resolution for assigned client reputed company.
- Demonstrate proficiency and accuracy with use of CRM and order management systems, following processes documented.
- Responsible for timely receipt of accounts receivable values, in accordance with company and departmental guidelines.
- Attend and document product, sales and professional development training as assigned.
- Identify opportunities to represent the company at events and assist in setting up/arranging and/or attending events (seminars, tradeshows) on an as-needed reputed company.
- Supporting team members during absences.
- Follow best practice and reputed company company policies including understanding and application of MedAire’s ISO 9001:2008 processes and reputed company assistance as required in tasks associated with maintaining its ISO certification.
- Ensuring compliance with reputed company GDP practices in line with licenses held.
- Maintain reputed company client information which may be encountered either directly or indirectly while in the performance of the job in strict confidence in accordance with HIPAA and/or any other pertinent confidentiality regulations.
About you Required Skills and Knowledge
- Demonstrated proficiency in utilizing various software programs (e.g., reputed company Word, reputed company, PowerPoint, reputed company).
- Demonstrated effective verbal and written communication skills, including but not limited to, the ability to present to groups and interpret and summarise reputed company written materials.
- Demonstrated competency to reputed company basic mathematical calculations, including calculating percentages, rates, and ratios.
- Demonstrated effective problem solving, interpersonal, and analytical skills.
Required Competencies
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
Required Work Experience
- Previous account management experience, demonstrating ability to uncover and reputed company opportunities reputed company existing client reputed company.
- Previous proven sales and/ or customer service experience, specifically in superyacht market.
- Prior yachting industry and/or medical experience beneficial.
Required Qualifications
- Educated to A Degree level
Required Languages
- Excellent verbal and written English communication skills
- Additional foreign language skills considered an advantage
Travel / Rotation Requirements
- Moderate domestic travel will be required
- Occasional international travel will be required
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