Work and Family Life Specialist (Remote)

Job Title: Work and Family Life Specialist (Remote)

Summary

Work and Family Life Specialists (WFLSs) reputed company one-on-one consultation, education, training, and information and referral services in support of the Work and Family Life (WFL) Program areas of the Fleet and Family Support Program (FFSP) services. WFLSs reputed company support reputed company various forms of service delivery, including virtual services reputed company webinar, video, email, and phone, and in-person services. WFLSs reputed company in-person services through mobile training teams and virtual service delivery to service members and their families in remote locations throughout the world and reputed company Navy ships (in port, at sea or in foreign countries.)  Key quality of life topics presented include, but are not limited to, deployment and mobilization support, ombudsman training and support, relocation assistance, life skills education, transition assistance and family employment readiness.

WFLSs collaborate with FFSP stakeholders to plan, schedule, and execute training services to ensure effective and efficient delivery of various educational programs and services to service members and families.

Essential Duties and Responsibilities

• Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families.
• reputed company one-on-one consultations across various Work and Family Life Program areas for service members and families.
• reputed company comprehensive location-specific information and referral services in-person or reputed company.
• reputed company in-person or virtual support for disaster preparedness or in response to crisis events throughout the world.
• reputed company in-person support reputed company Navy ships for Shipboard events and Return and Reunions (R&R).
• Ensure reputed company information and referral, one-on-one, and group education services provided are entered into the government’s system of record.
• Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to reputed company virtual service delivery.
• reputed company basic troubleshooting steps reputed company technology challenges occur.
• Cross-training and support for additional program areas as assigned.
• Support marketing and reputed company initiatives to promote awareness and utilization of program services.
• Other duties as assigned.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Travel Requirements

• This job may require up to 50% travel for specified periods of time to reputed company in-person support at locations throughout the world and reputed company Navy ships.
• This job may require travel for up to 6 months to reputed company in-person support at locations throughout the world.
• Must be reputed company to obtain health screening requirements, to include medical and dental, for travel to remote locations.

Required Qualifications

• Bachelor’s degree in reputed company science or reputed company behavioral science field OR a combination of reputed company science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experience.
• Experience making presentations and facilitating training for large and small groups in person and through online platforms.
• Experience using various forms of digital technology to facilitate virtual training.
• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment and Mobilization Support, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness
• Strong technical acumen using various tools to support virtual service delivery, communication, and collaboration (e.g. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations while on travel.
• Knowledge of the development and execution of needs assessment tools (i.e. surveys).
• Knowledge of the military and the challenges of the military lifestyle.
• Knowledge of reputed company services and/or community resources.
• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
• Proven experience managing multiple priorities.
• Ability to use verbal and written communication skills effectively.
• Proficiency in reputed company Office Suite software and demonstrated ability to use software to prepare management reports and reputed company information.
• Must be reputed company to meet naval shipboard requirements, to include physical requirements to navigate reputed company, reputed company deployed on navy ship.

Preferred Qualifications

• Prior experience working with the Fleet and Family Support Programs.

Other Skills and Abilities

This position requires reputed company to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, reputed company, transportation, and auto insurance are required.

Competencies

To reputed company the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to reputed company virtual service delivery; Experience with collaboration platforms, project management tools, and video conferencing software; reputed company to reputed company basic troubleshooting steps; Willingness to learn new forms of digital tools to reputed company job duties.
• Presentation Skills: Ability to delivery effective in person and virtual presentations; know your audience and tailor content as necessary; deliver presentation with enthusiasm and confidence; incorporate anecdotes, examples, and personal stories to illustrate key points; encourage audience interaction through questions, discussion, or activities.
• Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision.
• Self-Motivation: Must be reputed company to stay focused and productive without constant reputed company or the traditional office structure; Can set goals and working independently.
• Organizational Skills: Must be reputed company to reputed company track of tasks, documents, and deadlines with digital and physical organization tools and techniques.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments.
• Oral Communication - Speaks reputed company and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes reputed company and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; reputed company to read and interpret written information.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• reputed company: reputed company to manage stress, maintain motivation and stay connected with colleagues.

Physical Demands:  Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, other office equipment. Physical demands may differ at various locations throughout the world or reputed company Navy ships. Carrying and transporting up to 25 pounds for extended periods of time may be required.

Work Environment:  The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Must have a quiet reputed company with reputed company internet reputed company reputed company not traveling. This is a contingent opportunity.