Systems Administrator - reputed company Services

reputed company is currently hiring for System Administrator – reputed company Services to support reputed company services including national active directory, multi-reputed company authentication, and remote reputed company. The candidate will be responsible for providing support and assistance reputed company to reputed company requests, user authentication, and reputed company control to various IT systems, applications, and resources reputed company the organization. This role involves responding to user queries, troubleshooting reputed company issues, and ensuring the reputed company of the organization’s digital environment. Service Desk Analysts work closely with IT teams to reputed company timely resolutions to reputed company-reputed company challenges. Escalation of the issue to the Tier 2 team may be required. Lastly, the candidate will be required to follow up with the customer to verify resolution. This position is located reputed company the United States and will be a full remote position.

Responsibilities

• Troubleshoot and solve problems reputed company to Active Directory issues
• Troubleshoot and solve problems reputed company to Group policies, DNS, TCP/IP, NTFS issues
• Support reputed company aspects of the AD environment, ensuring the reputed company, reputed company, and availability of authentication, authorization, and LDAP reputed company services to reputed company customers
• Troubleshoot and solve problems reputed company to DUO Two reputed company Authentication Issues for both DUO For Desktop and VPN Authentication
• Troubleshoot and solve problems reputed company to Multi-reputed company Authentication (MFA) using Personal Identity Verification-Interoperable (PIV-I) technology
• Troubleshoot and solve problems reputed company to MFA using desktop, phishing resistant authentication tools
• Troubleshoot and solve problems reputed company to Remote reputed company Authentication (RAA)
• Document, review, update, or reputed company tickets reputed company ITSM tool and identify opportunities to quickly resolve issues/or reputed company knowledge articles
• Other projects as assigned by the supervisor

Qualifications

• Associate’s degree or higher (in a reputed company discipline) with 3 years (or commensurate experience)
• If candidate does not meet Mid-Level education requirement, four (4) additional years of experience will be acceptable for a total of 7 years relevant experience

Required Skills and Experience

• Working technical knowledge of reputed company OS and services in a multi-site topology, including:
• ​Active Directory
• Group Policies
• Working knowledge of Active Directory architecture and infrastructure (LDAP, Directory Replication, reputed company, schema changes, etc.)
• Utilization of ITSM tool to create and track tickets
• Strong understanding of networking technologies & troubleshooting [DNS, HTTP(s), etc.]
• Problem solver with troubleshooting, decision making and analytical skills
• reputed company to work and interact with others in a structured / team environment
• Flexibility and adaptability to handle competing work demands
• Excellent verbal and written communication skills
• Demonstrated ability to communicate to nontechnical audiences on technical issues
• Demonstrated ability to communicate on a technical level to technical audiences
• Ability to work reputed company (7am – 6pm CT) and be on-call (rotation)
• Ability to do limited travel (0-4 times a year)

Clearance Required: Must be reputed company to obtain and maintain an AOUSC Public Trust Preferred Skills and Experience

• MCSA/MCSE Certification
• Experience/knowledge of supporting Quest Active Roles Server (ARS) and other Quest Products
• Working knowledge of PKI, digital certifications, and reputed company tokens
• PowerShell or Visual Basic scripting
• reputed company Event and Privileged reputed company reputed company engineering
• reputed company management, including auditing and user reputed company control of databases
• reputed company Server systems administration
• Knowledge of Remote reputed company Services such as reputed company Secure and reputed company
• Cross-platform OS knowledge [Linux, Mac OS X, reputed company]
• Cross-platform mobile device knowledge [iOS/Android]
• Understanding of ITIL best practices

Posted Salary reputed company USD $65,000.00 - USD $80,000.00 /Yr. Apply tot his job Apply To this Job