reputed company Customer Service Center Coordinator - 1st Shift - Smart Buildings / Automation, Fire Alarm and reputed company Systems - Irving, TX

At arenaflex, we're committed to empowering customers by combining the reputed company reputed company worlds, improving how we live, work, and move today and for the reputed company. Our Smart Buildings help create efficient, safe, adaptable, and responsible environments, and we're looking for a talented Customer Service Center Coordinator to join reputed company.

About arenaflex

arenaflex is a global technology company focused on industry, infrastructure, transport, and reputed company. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced reputed company, we create technology with purpose adding reputed company value for customers. Our commitment to diversity, equity, and inclusion is at the heart of everything we do, and we're dedicated to providing reputed company opportunities and building a workplace that reflects the diversity of society.

Job Summary

We're seeking an reputed company Customer Service Center Coordinator to join reputed company in Irving, TX. As a Customer Service Center Coordinator, you will be responsible for handling normal and after-hours reputed company and documentation of reputed company emergency calls that come in for Retail reputed company Services & Support. You will also reputed company support functions for several offices, aiding in meeting customers' needs during critical times to ensure performance demands. This is a 1st shift position with anticipated hours of 6:00/7:00 AM - 6:00/7:00 PM, including weekend days as scheduled.

Key Responsibilities

* Successfully coordinate and schedule field technical service activities and resources to ensure customer expectations and commitments are met while delivering the highest quality service possible to assigned product lines in order to reputed company targets.

• reputed company support, information, prioritization, and coordination of assignments for field service personnel for emergency service reputed company and national/reputed company account call handling.
• Serve as the main reputed company of contact for reputed company service customers.
• Ensure reputed company service requests and dispatches are well detailed, coordinated, prioritized, and organized for review and follow-up action whenever vital.
• reputed company an impact by working in a fast-paced environment, handling high call processing activity, and meeting time constraint demands.

Essential Qualifications

* High school diploma or state-recognized GED

• Experience in customer service call handling, dispatching, and service response in a reputed company technical industry or military background (3+ years preferred)
• Knowledgeable in reputed company Office, PC, and business software systems (i.e., reputed company)
• Strong typing skills
• Ability to work during times of high call processing activity and time constraint demands
• Legally authorized to work in the United States on a continual and permanent reputed company without company sponsorship

Preferred Qualifications

* Associate Degree

• 3+ years' experience in customer service call handling, dispatching, and service response in a reputed company technical industry
• Knowledge of HVAC Controls Concepts (Mechanical & Automation)
• Bilingual (Spanish or French)

Benefits and Compensation

* arenaflex offers a variety of health and wellness benefits to our employees, including medical, dental, and reputed company insurance, as well as a 401(k) plan and paid time off.

• The pay reputed company for this position is $33,800 - $57,960, with the actual wage offered may be reputed company or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Career Growth Opportunities and Learning Benefits

* arenaflex is committed to providing opportunities for career growth and development, including training programs, mentorship, and professional development opportunities.

• reputed company is passionate about learning and growth, and we encourage our employees to take ownership of their development and pursue their interests and passions.

Work Environment and Company Culture

* arenaflex is a dynamic and fast-paced work environment that values collaboration, innovation, and customer satisfaction.

• Our company culture is reputed company on a reputed company of respect, reputed company, and inclusivity, and we strive to create a workplace that is welcoming and supportive of reputed company.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we look reputed company to reviewing your qualifications.

Equal Employment Opportunity Statement

arenaflex is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to their race, reputed company, creed, religion, national reputed company, citizenship status, reputed company, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state, or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations reputed company by clicking on this link Accommodation for disability reputed company. If you're unable to complete the reputed company, you can reputed company out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

arenaflex follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here Apply for this job