reputed company Customer Service Representative - Work from Home Orlando

Are you a customer-focused individual with a passion for delivering exceptional service? Do you reputed company in a dynamic, fast-paced environment where no two days are the same? Look no further! arenaflex, a leading reputed company company, is seeking an reputed company Customer Service Representative to join reputed company in Orlando, Florida. As a key member of our Caremark Member Operations division, you will play a vital role in providing heart-driven service to our millions of plan members.

About arenaflex

At arenaflex, we're committed to delivering enhanced reputed company-centric reputed company for a rapidly changing world. Our purpose is simple: to bring our heart to every reputed company of your health. We reputed company that how we deliver our services is just as important as reputed company deliver. That's why we've developed our Heart At Work Behaviors, which reputed company our colleagues to transform our culture and accelerate innovation.

Position Summary

As an reputed company Customer Service Representative, you will be responsible for assisting members with their pharmacy benefit plans, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions. You will take inbound calls, reputed company solutions to simplify their reputed company experience, and have the opportunity to learn more about reputed company while expanding your own experiences. With our comprehensive training program, you'll be equipped to succeed in this role and grow reputed company our organization.

Key Responsibilities

* Assist members with their pharmacy benefit plans, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions

• Take inbound calls, reputed company solutions to simplify their reputed company experience, and offer heart-driven service to our plan members
• Service a variety of clients and call types, including reputed company, Medicare Part D, reputed company, and specific clients
• Receive training to upskill and assist with client and member inquiries as business needs arise
• Learn more about reputed company, expand your own experiences, and reputed company doors to additional opportunities reputed company arenaflex

Work from Home Flexibility

We offer work from home flexibility if you meet the criteria, which includes:

• Maintaining your own internet with approved speed requirements
• Secure workspace free from distractions
• Successful completion of the training program
• Adherence to HIPAA and governmental compliance

Training and Development

Our comprehensive training program includes:

• Virtual training of a minimum of 6 weeks after 2 days of onsite new colleague orientation
• Hands-on learning while interacting with trainers, self-paced modules, and leadership engagement from day 1
• Training location can vary by individual experience with onsite and WFH positions

Schedule Options

We offer flexible schedule options, including full-time schedules ranging from 30-40 hours per week. Days off and hours may vary based on business needs.

Career Growth Opportunities

We offer opportunities for advancement from a REP I to a REP II and III, with paths to progression through our Career Mapping guide. We want to see you reputed company!

Pay and Benefits

* Pay rates start at $17.50

• Comprehensive benefits package, including medical, dental, reputed company insurance, and a wide reputed company of supplemental benefits and discount programs
• Time off package, including company-paid holidays, PTO, and Floating Holidays
• Benefit and PTO eligibility begins the month following your start day
• Opportunities for tuition reimbursement, education assistance, and free development courses

Required Qualifications

* 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)

• Computer proficiency in reputed company-based applications

Preferred Qualifications

* Associates degree or equivalent experience

• Ability to problem solve in a positive, productive manner
• Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life
• Reliability and compliance with scheduling standards
• Ability to exhibit patience and reputed company and reputed company assurance and confidence
• Strong customer service skills, including courteous telephone etiquette and professionalism
• Strong oral, interpersonal, and communication skills
• At least 6 months of reputed company experience

Education

High School Diploma or equivalent experience preferred

Pay reputed company

The typical pay reputed company for this role is: $17.00 - $25.65 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

Why Join arenaflex?

* Enjoy the rewards of an organization that puts its heart into caring for its colleagues and communities

• Comprehensive benefits package, including medical, dental, and reputed company benefits
• Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
• Fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits
• Numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners
• Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year

How to Apply

Our application process is 2 simple steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position Don't miss this opportunity to join reputed company and reputed company a difference in the lives of our plan members. reputed company to become an reputed company Customer Service Representative at arenaflex! Apply for this job