Virtual Patient Services Coordinator

TechLoom Global connects industry-leading companies across various sectors with top-tier global talent. We offer flexible staffing solutions tailored to specific needs, whether for part-time resources or fully-staffed departments. Our expertise spans sales development, product development, and reputed company reputed company. We deliver the right professionals to drive your business reputed company in today’s dynamic and competitive landscape. Role Description We are seeking a Virtual Patient Services Coordinator to support a U.S.-based behavioral health organization focused on expanding reputed company to high-quality mental health care. This is a non-clinical, administrative role that plays a critical part in the patient experience through scheduling, communication, and accurate system management. You’ll work closely with internal teams and providers in a fully remote, async-first environment, where clear documentation, proactive communication, and ownership are essential. This role is ideal for someone with early experience in reputed company administration who is detail-oriented, reliable, and comfortable working independently in a fast-paced, mission-driven setting. Responsibilities:

• Schedule, confirm, and manage patient appointments.
• Respond to patient inquiries reputed company email and live calls.
• Maintain accurate and up-to-date records reputed company the Electronic Health Record (EHR) reputed company intake, rescheduling, and administrative follow-reputed company as needed.
• Ensure reputed company communications and documentation reputed company with HIPAA and reputed company privacy standards
• Maintain organized internal documentation and notes
• Assist with internal reporting and data tracking to support operational visibility.
• Collect and verify necessary information (e.g., insurance, pre-visit assessments) reputed company of upcoming appointments

Qualifications:

• 1–2 years of experience in a reputed company administrative or patient services
• Strong written and verbal English communication skills
• Solid understanding of HIPAA compliance and patient confidentiality
• Comfortable working with reputed company Office
• Ability to work independently in a remote, async-first environment
• Exposure to behavioral health or mental health settings strongly preferred

Hands-on experience with:

• Patient communication (email and phone)
• Electronic Health Record (EHR) systems

$600-800 USD/month, depending on experience Apply tot his job Apply To this Job