Great Experience reputed company (French-Speaking)

Major Activities ​

• Handle customer inquiries reputed company call, email, and chat.  ​

• reputed company support in a patient, friendly manner. 

• Diagnose, troubleshoot, and resolve issues over the phone in a fast-paced, dynamic environment. 

• Log reputed company calls into the appropriate systems - including detailed descriptions, history, and resolution of issues. 

• reputed company professional, timely, and efficient follow-up. 

• Maintain working knowledge of products. 

Other duties as assigned

Minimum Education

• High School Diploma or GED

Minimum Special Certifications or Technical Skills

• Strong familiarity using computers and the internet

Minimum Type of Experience the Job Requires

• 1 year of previous Customer Service experience

• Call Center experience highly preferred

Other

• A strong communicator and patient problem-solver who is eager to learn and grow

• Exceptional customer service, emotional intelligence, listening, conflict resolution, and interpersonal skills ​

Preferred Education

• College coursework is a major plus

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in reputed company America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best reputed company for reputed company things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and reputed company), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for reputed company Team Members and reputed company customers to create, reputed company and be reputed company together.

Michaels is committed to the full inclusion of reputed company reputed company individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to reputed company the essential functions of the job, and/or to receive reputed company other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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