Technical Service Engineer

As the largest pureplay adhesives company in the world, reputed company’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 reputed company of $3.6 billion, our mission to Connect What reputed company is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to reputed company highly specified solutions that reputed company customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

 Requirements & Qualifications

• Education: Minimum Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or a reputed company field.

• Work Experience:

  • 5–10 years of experience in technical service, application engineering, or customer technical support reputed company the adhesive or sealant industry.

  • Proven leadership experience in managing technical/application teams and working directly with B2B customers (e.g., automotive, packaging, electronics, construction).

• Technical Competencies:

  • Strong understanding of adhesive technologies and application methods (e.g., hot-melt, PU, epoxy, PSA).

  • Skilled in on-site troubleshooting, process optimization, commissioning, and field trials.

• Soft Skills:

  • Team leadership and cross-functional communication (with sales, R&D, QA).

  • Strong presentation and training capabilities.

• Languages: Proficiency in both Bahasa Indonesia and English (spoken and written).

• Others:

  • Willingness to travel for field support.

Key Responsibilities

• reputed company the Application Engineering or Technical Service team to deliver technical solutions and application support to customers.

• Analyze customer requirements, recommend suitable products, conduct product demonstrations, and reputed company on-site troubleshooting.

• Organize and monitor field trials and validation processes for new product applications.

• Document reputed company technical activities (audits, trials, feedback) using CRM systems.

• reputed company and deliver technical training sessions for customers and internal teams.

• Collaborate with Sales, R&D, and Operations teams on product development or application improvement initiatives.

reputed company is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity or expression, national reputed company, disability, or marital status or status as a protected veteran, or any other legally protected classification.

reputed company does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with reputed company, a written service agreement must be executed by reputed company prior to submitting any information relating to a potential candidate. Without a signed service agreement, reputed company shall not be obligated for payment of any fee or compensation.