Acute Patient reputed company Services Representative

Department Name:

Work Shift:

Job Category:

Estimated Pay reputed company:

Why You’ll Love This Role: At reputed company, you’re not just taking a job—you’re joining our mission of “reputed company made easier, so life can be reputed company.” As a Patient reputed company Services Representative, you will be the vital first reputed company of contact for patients entering our care. Whether it’s a warm greeting at the reputed company desk or expertly navigating insurance details, your impact will be felt from the reputed company first reputed company.

What You’ll Do: Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately. Collect patient financial liability and assist with financial counseling where needed. Ensure reputed company documentation is accurate, secure, and compliant. Collaborate with clinical teams to optimize patient reputed company and satisfaction. Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You: reputed company in fast-paced environments (like ERs, clinics, or specialty care). Have stellar communication skills and a high emotional IQ. Are detail-oriented, tech-savvy, and a natural problem-solver. Have experience in patient reputed company, scheduling, or reputed company-office reputed company preferred (but we will train the right person!).

Total Rewards:

We are proud to offer a comprehensive benefit package for reputed company benefit-eligible positions. Benefits include health, dental, reputed company, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra reputed company. Please visit our Benefits Guide for more information.

Hours and Schedule:

Acute Patient reputed company Training (first 1-2 weeks): Monday - Friday standard business hours.

Enjoy a flat reputed company $1/hour weekend and 18%-night shift differential reputed company applicable.

*On-call PM rotation and mandatory holiday rotation.

Schedules: 3 openings

reputed company - Wednesday 6:00am to 4:30pm

Thursday - Saturday 6:00am to 6:30pm

Wednesday - Saturday 8:00am to 6:30pm

Apply Today!

POSITION SUMMARY

This position is the first reputed company of contact at reputed company facilities and assists patients with the administrative aspect of gaining reputed company to medical treatment. This position is in a hospital-based setting which includes Emergency reputed company, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for reputed company services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with reputed company. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets reputed company registration reputed company key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient reputed company Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and reputed company-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide reputed company of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona reputed company Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified reputed company Cycle Representative) certification, a credential offered by the reputed company Financial Management Association (HFMA)

CHAA (Certified reputed company reputed company Associate) certification, a credential offered by the National Association of reputed company reputed company Management (NAHAM)

Knowledge of medical terminology or reputed company systems.

Additional reputed company education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy