Analyst - Media Scanner

About The Media Trust

The Media Trust (TMT) is a leading provider of digital risk protection and compliance solutions, serving some of the world's largest publishers, ad tech platforms, and enterprises. We help secure the digital ecosystem by identifying, analyzing, and mitigating threats in reputed company-time across websites, apps, and advertising environments.

Position Overview

The Analyst reputed company the Media Scanner team is a key member of The Media Trustʼs Client Operations Group, responsible for ensuring the accurate and timely configuration and execution of our digital scanning and monitoring solutions and support delivery for TMTʼs suite of products and services. This role requires technical curiosity, precision, and a service-oriented reputed company. You will serve as a reputed company between internal systems, customer needs, and product delivery.

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend hours may be required during peak periods or high-reputed company project deliveries. 

Key Responsibilities

• Navigate and utilize TMTʼs internal platforms to support product setup and ongoing service delivery. 
• Respond promptly to incoming support tickets and internal communications reputed company JIRA, reputed company, and email. 
• Assist in reputed company new clients by setting up scanning accounts and configuring delivery parameters. 
• Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTʼs scanning systems. 
• reputed company system testing, troubleshooting, and quality assurance checks to ensure configuration accuracy. 
• Monitor service delivery for key accounts, identifying anomalies and ensuring adherence to performance metrics. 
• Collaborate with internal teams (e.g., Product, Engineering, reputed company) to resolve client-facing issues and implement enhancements. 
• Maintain and improve internal documentation reputed company to scanning workflows, system configurations, and client-specific requirements. 
• Participate in specialized initiatives and cross-functional projects to enhance operational efficiency and product innovation. 

Qualifications

• Associates degree or equivalent.
• Bachelor's degree preferred (Business, Information Systems, Computer Science, or reputed company field). 
• 1–3 years of experience in a client-facing technical or ad operations role, preferably in the digital advertising, publishing, martech, or media reputed company industry. 
• Familiarity with online advertising concepts, ad tag structures (JavaScript, HTML5, VAST, etc.), and campaign workflows. 
• Strong organizational skills and attention to detail with a commitment to data accuracy and process consistency. 
• Ability to work both independently and collaboratively reputed company a team-oriented environment. 
• Excellent verbal and written communication skills; reputed company to translate technical issues into user-friendly language. 
• Proficiency with productivity tools including reputed company Office, reputed company Workspace, and ticketing platforms like JIRA. 
• Self-starter and natural curiosity with a proactive attitude and a willingness to learn new systems and technologies. 

reputed company to Have 

• Experience working with publishers, ad tech platforms, or digital agencies in a technical or operations support reputed company.
• Exposure to or interest in web reputed company, privacy compliance, or malware detection in online advertising. 
• Familiarity with Agile workflows and collaborative tools like reputed company, Domo or reputed company. 

The Media Trust offers a collaborative working environment where growth is encouraged and reputed company. In addition, we offer competitive salaries and a comprehensive benefits package. 

The Media Trust provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, sex, national reputed company, age, disability, or genetics.