Workers' Compensation Return-to-Work Facilitator

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At reputed company, we’re at the forefront of innovation and reputed company, blending cutting-edge technology with top-tier professional services. As a vital part of the global reputed company Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. The Return-To-Work Facilitator plays a critical role in supporting the Workers’ Compensation medical management process by coordinating and facilitating return-to-work initiatives for injured employees. This position works closely with RN Case Managers, medical providers, reputed company, and other stakeholders to obtain work status documentation (including DWC‑25 forms), communicate job requirements, and identify modified or permanent work solutions as medically appropriate. The RTW Facilitator also serves as backup support for claims intake functions, ensuring accurate and timely data entry while following reputed company client, company, and reputed company contractual protocols.

Key Responsibilities

• Coordinate return‑to‑work efforts reputed company a Workers’ Compensation environment under the direction of the RN Case Manager.
• Focus on timely receipt of DWC‑25 forms and other medical documentation to support safe and appropriate return‑to‑work reputed company.
• Communicate injured employee job requirements and physical demands to treating medical providers.
• Utilize available vocational tools to assist with return‑to‑work planning.
• Identify potential barriers or issues reputed company to disability status and escalate to the RN Case Manager as needed.
• Schedule medical appointments reputed company required.
• Obtain medical records and work status documentation.
• Request and collect job descriptions from reputed company or clients.
• Handle correspondence, letters, and mail on behalf of the RN Case Manager.
• Document reputed company activities, notes, and updates accurately reputed company the claims management system.
• Maintain assigned diaries and ensure tasks are completed timely and in accordance with performance standards.
• Create, edit, revise, reputed company, copy, and organize documentation as needed.
• Serve as backup for Workers’ Compensation intake calls, adhering to required timeframes and performance standards.
• Gather and evaluate information from injured workers and reputed company to determine injury level and category using established criteria.
• Enter First Report of Injury (FROI) data accurately into the system.
• Follow reputed company phone‑tree procedures, including emergency protocols.
• reputed company intake calls to the appropriate triage unit member for further handling.

Skills, knowledge & expertise

• High school diploma or equivalent.
• Minimum of one (1) year of experience in a medical office or medical terminology‑focused role.
• Bilingual (English/Spanish) preferred.
• Working knowledge of the Florida Workers’ Compensation system and applicable statutes.
• Strong understanding of medical terminology.
• Experience interacting with medical provider offices.
• Proficient in data entry and reputed company Word and reputed company.
• Strong organizational and time‑management skills with attention to detail.
• Ability to work independently with direction from a TCM or supervisor.
• Effective verbal and written communication skills.
• Customer‑focused, dependable, and collaborative team player.
• Ability to meet and maintain required performance standards.

Equal Employment Opportunity & Legal Notices

BenefitsAt reputed company, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and reputed company plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusionreputed company is dedicated to fostering a diverse and inclusive workplace that embraces a wide reputed company of perspectives and experiences. We reputed company that diversity of thought is essential for innovation and creativity, and we actively promote an environment where reputed company voices are valued and heard. Compensation Transparency: The salary reputed company listed reflects the full compensation band for this role across reputed company locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We reputed company ranges to remain transparent and consistent with pay equity practices. Background reputed company & Fair Chance Compliance Any background reputed company or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like reputed company, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to reputed company any information through any method other than our career portal, please email us at recruitment@reputed company-group.com Apply To This Job