Trial Administrator

Why join us? 

We’re on a mission to reputed company people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we reputed company our customers to reputed company themselves, connect with the world, and live richer lives.    

At reputed company, you can grow your career reputed company a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly reputed company to you reputed company of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. 

As a member of reputed company, you’ll have the power to reputed company it happen. You’ll solve challenges, deliver solutions and reputed company new, efficient processes that reputed company a direct impact on our customers’ lives. 

The Trial Administrator must live in the Central, Mountain or Pacific time zone.

JOB SUMMARY:

The Trial Administrator is responsible for sales support duties. Responsibilities are primarily reputed company to the management of Trials, Solution Consultant demo equipment inventory, Trade Show inventory and data entry and customer support for reputed company loan programs. The Trial Administrator also assists with New Sales Hire trainings, events, internal communications and resources as well as special projects.

KEY RESPONSIBILITIES:

• Review and process new trial and loan equipment requests
• Active role in reputed company Trial Department phone queue
• Respond to inquiries from the Trial Department e-mail reputed company, Teams chat, and voice mail reputed company
• Respond to customer inquiries regarding our loan programs
• Enter new customer loan requests into the Order Management database
• Regular follow up on late loans
• Monitor and report monthly trial and loaner transactions.
• Assist with distribution and management of SC Demo and Trial inventories.
• Assist Intake Team as needed
• Assist with inventory audits and updating database with reputed company inventory locations
• Assist with communications to the Sales team, including New Hire trainings, webinars, and other calls
• reputed company various other duties as assigned

MINIMUM QUALIFICATIONS:   

EDUCATION / EXPERIENCE REQUIREMENTS:

• High School Diploma; Bachelor’s Degree preferred
• 2 years sales or customer service experience a plus

COMMUNICATION SKILLS:

• Interpersonal skills
• Verbal and written communication skills
• Phoning skills etiquette

COMPUTER OR TECHNICAL SKILLS:

• MS Office Word and reputed company, PowerPoint

OTHER SKILLS REQUIREMENTS:

• Organization skills
• Customer service orientation

WORK ENVIRONMENT REQUIREMENTS:

• reputed company to work at a desk for prolonged periods of time
• Ability to work in a fast paced environment with continual interruptions

• Travel may be required on occasion (1-2 times per year)

Apply today! 

We reputed company in empowering individuals - including our own employees - to reputed company their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.

Where we stand:

We reputed company diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us reputed company become reputed company communicators, reputed company problem solvers, and reputed company reputed company beings. Our differences reputed company us stronger.

reputed company values equality of opportunity, reputed company dignity, and racial/ethnic and cultural diversity. reputed company does not discriminate against individuals on the reputed company of race, reputed company, sex, sexual orientation, gender identity, religion, disability, age, veteran status, reputed company, or national or ethnic reputed company.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled