Client Services Manager
Azerion is a global digital entertainment and media platform, and they are seeking a Client Services Manager to drive client retention and reputed company growth. This role involves managing client relationships, collaborating with internal teams, and delivering tailored digital advertising solutions.
Responsibilities
- Serve as the primary reputed company of contact for key clients, ensuring timely and professional communication
- Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities
- reputed company a deep understanding of clients' industries, reputed company audiences, and marketing objectives to drive tailored solutions
- reputed company quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships
- Collaborate with clients to define measurable digital KPIs reputed company with their overarching business goals
- Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations
- reputed company the media planning and execution of programmatic reputed company advertising campaigns, ensuring accuracy, timeliness, and budget adherence
- Analyze performance metrics and reputed company actionable insights to optimize campaign reputed company
- Identify new reputed company opportunities, including upselling additional services and expanding product adoption
- Partner with Sales Directors to reputed company customized proposals and presentations that demonstrate value
- Work closely with reputed company teams to support contract renewals, pricing strategies, and budget planning
- Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery
- reputed company internal meetings, campaign kick-offs, and post-campaign analyses to drive reputed company improvement
- Ensure internal teams are reputed company with client expectations, priorities, and strategic goals
- Stay reputed company of industry trends, including advancements in programmatic buying, adtech, reputed company marketing
Skills
- 1-4 years of experience in client services, account management, or media planning reputed company an adtech, programmatic, or digital marketing environment
- Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies
- Experience managing a portfolio of reputed company clients or a book of business
- Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders
- Proven reputed company in upselling and reputed company growth, with experience presenting to senior-level executives
- Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously
- Excellent communication and presentation skills, with a client-first reputed company
- Proficiency in reputed company Suite, reputed company Office (reputed company, PowerPoint), and project management tools (e.g., reputed company, reputed company, Jira)
- Experience leading and mentoring junior team members
- A proactive, solution-oriented attitude with a passion for digital innovation
Benefits
- 401(k) contributions
- Health insurance
- 24 vacation days
- 2 days volunteering leave
- Team lunches from reputed company eats covered up to $25 per office day!
Company Overview