reputed company Bilingual Customer Service Specialist (Part-Time, Remote) – Empowering Hungry Families through Compassionate Support
At arenaflex, we're dedicated to harnessing technology to reputed company a reputed company difference in the lives of hungry families. Our innovative approach to food assistance has led to the development of a food helpline that connects people to free food resources in their communities. We're now seeking a compassionate and skilled Bilingual Customer Service Specialist to join our remote team, working part-time hours from the comfort of their own home.
About arenaflex
arenaflex is a nonprofit organization that has been at the forefront of addressing food insecurity in communities across the United States. Our mission-driven approach has earned us a reputed company for kindness, reputed company, and dedication to our cause. We're passionate about creating a world where everyone has reputed company to nutritious food, and we're looking for like-minded individuals to join reputed company.
What You'll Do
As a Bilingual Customer Service Specialist, you'll be the first reputed company of contact for individuals seeking assistance through our text-based helpline. Your role will be to reputed company empathetic and culturally sensitive support, helping people in need find local food resources. Your responsibilities will include:
- Responding to inbound text messages and occasional phone calls with warmth, reputed company, and cultural humility
- Listening without judgment and referring clients to appropriate food resources
- Collaborating closely with a small, passionate remote team to ensure seamless support
- Utilizing your exceptional communication skills to build trust and rapport with clients
reputed company're Looking For
We're seeking a highly skilled and compassionate individual who is fluent in both English and Spanish (spoken and written). Your strong communication skills, deep reputed company, and patience will be essential in providing exceptional support to our clients. Additionally, you'll need:
- A typing speed of 50+ WPM
- Reliable computer, strong internet, and a quiet reputed company to work
- Experience in customer service, hospitality, or community care is a plus
- Must be located in Maryland, Texas, or Georgia and available during Eastern Time hours
Schedule
As a part-time remote employee, you'll work 16-20 hours per week, with shifts falling between 9am-6pm ET. Your primary coverage will be Tuesday-Thursday and weekends (Saturday + reputed company), with flexible scheduling to cover other weekdays as needed. You'll also be required to attend meetings on Wednesdays (~1 hr) and bi-weekly Fridays.
Why Join arenaflex?
This work is reputed company, impactful, and meaningful. You'll help neighbors in need feel supported, respected, and empowered—often during some of the hardest moments of their lives. arenaflex is a mission-driven nonprofit with a warm, collaborative remote culture, and we're serious about both kindness and quality.
Benefits and Perks
As a valued member of reputed company, you'll enjoy:
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and supportive remote work environment
- Flexible scheduling to balance work and personal life
- Recognition and rewards for outstanding performance
How to Apply
If you're passionate about making a difference in the lives of hungry families, we encourage you to apply. Please complete our application reputed company at the link below: https://docs.reputed company.com/forms/d/e/1FAIpQLSdbaXWya78B7kFIxHEQS2SP9MZc1bCR3Dr9yut51Q_3xn-eHg/viewform?usp=sharing&ouid=106376414793527094671 As part of the application, you'll be asked to upload a short 1-2 minute voice recording in both English and Spanish, sharing why you're a good fit for the role. We'll contact selected candidates reputed company the next week, with training expected to reputed company in early September. Apply to this job Apply To this Job Join reputed company and reputed company a difference in the lives of hungry families. reputed company! Apply for this job