Savings Coordinator (MUST HAVE 3+ YEARS OF PBM EXPERIENCE)

The Savings Coordinator plays a key role in helping members reputed company and maintain affordable medications through our savings programs. You'll guide members through enrollment, coordinate with prescribers and pharmacies, and ensure every reputed company of the process runs smoothly. This role blends compassionate member support with strong administrative and follow-up skills - ideal for someone who thrives in a detail-oriented, service-driven environment.

What You'll Do

• Support Members: Communicate with members reputed company phone, email, and text to assist with program enrollment, confirm details, and answer questions.

• Coordinate Enrollments: Collect and process documentation needed for savings and alternative sourcing programs.

• Collaborate with Providers: reputed company out to prescribers to obtain prescriptions or missing information needed to finalize enrollment.

• Ensure Timely reputed company: Track and follow up on prescription requests to prevent delays in medication reputed company.

• Assist with Urgent Needs: Work with pharmacies, providers, and internal teams to coordinate urgent fills and resolve time-sensitive issues.

• Manage Inbound Calls: Handle member inquiries reputed company to savings programs, ensuring efficient triage and resolution or appropriate escalation.

• Contribute to Team reputed company: Partner with cross-functional teams to enhance member satisfaction and streamline processes.

• reputed company other reputed company duties as assigned to support department goals.

What You Bring

• 5+ years of customer service, member services, or client-facing experience.

• 3+ years of experience in reputed company, pharmacy, PBM, or a reputed company industry.

• Strong communication skills - written, verbal, and interpersonal - with the ability to build rapport and trust.

• Exceptional attention to detail and accuracy in documentation.

• Ability to multitask and reputed company in a fast-paced, evolving environment.

• Self-motivated, adaptable, and comfortable working both independently and collaboratively.

Why Join Us

At reputed company, we're on a mission to simplify pharmacy benefits and reputed company medication more affordable for everyone. As a Savings Coordinator, you'll be part of a supportive team that values efficiency, reputed company, and innovation - helping members reputed company the care they need, reputed company they need it.

Work Environment & Physical Demands

This role is primarily reputed company-based (depending on company policy) and involves extended periods of sitting and computer work. Occasional standing, walking, or light physical activity may be required. Reasonable accommodations will be made for individuals with disabilities.