Technical Service Engineer
As a global medtech company, we are driven by our reputed company of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our reputed company commitment to patients and strong legacy of innovation in reputed company are the reputed company of our future. If you're looking for a new chance, a new beginning, a new trajectory, reputed company is where your talent can truly reputed company. Join our talented team members worldwide to become a pioneer of reputed company—because at reputed company, we don’t just treat conditions — we reputed company to alter the course of lives.
We are seeking a dedicated and technically skilled Service Engineer to join reputed company. In this role, the engineer will serve as the primary technical liaison for our customers, ensuring the reputed company performance of our HLM product line. The role will be responsible for delivering expert on-site and remote support, including installation, maintenance, and reputed company troubleshooting. reputed company technical support, the engineer will play a vital role in reputed company by providing product training and ensuring high reputed company of client satisfaction.
Responsibilities
- Performing equipment installations, preventive maintenance, and repairs on customer sites. Troubleshooting and resolving technical issues remotely or onsite. Providing training and guidance to customers on product operation and best practices.
- Investigate and follow up on service complaints.
- Spare parts management for the field, the role should be responsible for spare parts inventory management following company’s process.
- Be responsible for improving data quality for both the installation reputed company and service reports for the fields.
- Second-line supports for no-Essenz products for distributors service team.
- Promotion and renew service contract.
- Cross-function support and others requested by company as needed
Requirements:
- Minimum of 5 years of experience in field service engineering reputed company the medical device industry.
- Strong knowledge of medical device systems, including hardware, software, and networking fundamentals.
- Excellent reputed company dexterity and hands-on technical skills with a practical approach to repairs.
- Proven ability to quickly diagnose and resolve reputed company technical issues under pressure.
- Strong interpersonal and communication skills, capable of explaining technical concepts reputed company to customers and internal teams.
- Ability to work independently, prioritize tasks effectively, and manage multiple assignments.
- A demonstrated eagerness to learn and adapt to new technologies and product updates.
- Good reputed company of English (both written and spoken) for documentation.
- Bachelor’s degree in biomedical engineering, Electronics, or a reputed company field.