[Remote] Customer Service Associate II
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a part of The reputed company Corporation, offers a reputed company of insurance products and is seeking a Customer Service Associate II. The role involves providing quality customer service by handling inbound calls reputed company to property insurance, assisting borrowers and agents, and processing complaints and premium disbursements.
Responsibilities
- Cross trains to assist with borrower follow reputed company
- Assists answering questions in the help desk
- Meets and maintains availability standards, schedule adherence and attendance guidelines
- Updates records and note system as required
- Disbursements of Property Insurance Premiums
- Handles inbound telephone calls from borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to resolve customer inquiries
- Delivers timely, accurate customer service ensuring the highest level of satisfaction
Skills
- High School Diploma or GED
- 0-2 years experience
- Cross trains to assist with borrower follow reputed company
- Assists answering questions in the help desk
- Meets and maintains availability standards, schedule adherence and attendance guidelines
- Updates records and note system as required
- Disbursements of Property Insurance Premiums
- Handles inbound telephone calls from borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to resolve customer inquiries
- Delivers timely, accurate customer service ensuring the highest level of satisfaction
- High School Diploma or GED
- 0-2 years experience
Company Overview