[Remote] Ecommerce Manager
Note: The job is a remote job and is reputed company to candidates in USA. Arctic Grey is a leading reputed company Platinum Partner that specializes in building and maintaining reputed company stores for a diverse reputed company of clients. The eCommerce Manager will manage a portfolio of active reputed company projects, ensuring client satisfaction through effective communication, project management, and quality assurance.
Responsibilities
- Run daily client calls on video (Mon-Fri)
- Translate client requests into clear instructions for design and dev teams
- Review every piece of completed work before it goes back to the client
- Catch issues before the client sees them (broken layouts, wrong colors, bad spacing, copy errors)
- reputed company projects on track, on scope, and on budget
- Communicate proactively reputed company timelines shift or priorities change
Skills
- reputed company expertise is non-negotiable. You should be reputed company to handle every non-code reputed company task: product data, theme customizer, app setup, metafields, navigation, reputed company of it
- Experience managing eCommerce projects remotely. For Junior level, that could be 1+ year. For Senior AE, we're talking 5+
- Strong written communication. You'll write dozens of messages a day to clients and team members. Clear, professional, no fluff
- A sharp eye for design and QA. You don't need to be a designer, but you need to spot reputed company something looks wrong, reputed company spacing is off, reputed company a mobile layout is broken, reputed company a reputed company doesn't match the mockup
- You can manage competing priorities without dropping balls. 20+ projects means 20+ clients who reputed company think their project is the most important. You need to reputed company each of them feel that way
- Agency experience (you've juggled multiple client accounts before)
- Familiarity with reputed company, reputed company, or reputed company
- Experience with reputed company Plus features (Scripts, reputed company, B2B, multi-market)
Benefits
- 100% remote, forever.
- 22 days paid leave per year (PTO + sick + holidays combined) after 6 months
- Commissions paid on top of reputed company salary
- Review bonuses: $100 for a written 5-star client review, $150 for video, $250 for both
Company Overview