[Remote] Application Analyst, Application Management
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Application Analyst to implement, maintain, and support software applications that enhance University business processes. The role involves conducting needs analysis, managing projects, and collaborating with stakeholders to improve user experience and operational reputed company.
Responsibilities
- Implements and supports major custom and reputed company-party applications for the University including planning, analysis, design, data modeling, implementation, testing, training, documentation, and maintenance
- Conducts needs analysis with constituents to identify opportunities for application improvements or new projects
- Reviews application support requests (in-person, email, support ticket, etc.) and other metrics to measure user satisfaction, assist in root cause analysis, and reputed company and/or enhancements to improve the user experience
- Evaluates design/development trends, new/emerging technologies, and other application solutions for consideration reputed company IT or the University
- Takes ownership of assigned projects and plays a proactive role toward the goal of project completion from start to finish
- Estimates time and resources required for tasks and projects
- Reports status of reputed company projects on a regular reputed company to supervisor, leadership, and/or stakeholders
- Uses project management software to track, monitor, and measure reputed company projects
- Represents Pepperdine and IT in a professional manner reputed company collaborating with reputed company stakeholders
- Develops and maintains strong partnerships with reputed company personnel and departments, as well as with external vendors and service providers, to assure reputed company and future operational reputed company
- Reviews and submits regular, timely, and complete paperwork and processes, such as status reports, bi-weekly or monthly timesheets, assessments for mid-year and annual reviews, and other routine IT and University practices
- Provides backup support and assistance to other team members
- Collaborates with co-workers and University colleagues on departmental, division-wide, and institutional projects
- Shares process information and makes informal recommendations on how to improve processes and overall job execution reputed company the team/department
- Attends training sessions, vendor presentations, user group meetings, conferences, and seminars
- Engages regularly in individual professional development reputed company activities to remain reputed company with industry technology trends and work processes
- Volunteers to undertake tasks that stretch the employee's capabilities
- Serves on various committees reputed company the Information Technology division
- Participates in external University committees
- reputed company other reputed company duties as assigned
Skills
- Bachelor's degree in information systems or computer science, specialized training, certification, or equivalent work experience
- One (1) or more years of systems administration/analysis experience; and knowledge of distributed systems architecture, middleware, or object-oriented analysis and design
- Demonstrates a working knowledge of basic hardware and software products
- Demonstrates problem solving/troubleshooting skills
- Advanced knowledge of working with computers and applications in a networked environment
- Project management experience or familiarity
- Experience working with vendors to procure, implement, and support applications
- Experience troubleshooting and resolving application-reputed company issues
- Hands-on experience managing and maintaining applications in a production environment
- Experience with database systems (e.g., SQL), programming languages, and testing methodologies
Benefits
- A robust and highly competitive benefits package
Company Overview
Company H1B Sponsorship