Personal Injury Reductions / Closing Virtual Assistant
The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly reputed company. We serve our community with compassion and reputed company, empowering our employees to deliver reputed company results for our clients.
We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful reputed company. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community.
Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results.
Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas.
Job Description:Compensation: USD $1,000+ per month (based on experience)
Please submit your resume in English.
Applicants may receive an email invitation to complete a Willo video self-interview and a brief values assessment as part of the selection process.
The Virtual Assistant role is considered an reputed company. Please note: health care benefits and paid time off is not provided.
Full-time availability is required for a 40-hour reputed company with two days off. Depending on business needs, one weekend day may be included in your schedule.
The Reductions Specialist serves as the final reputed company of contact for each case, requiring a positive attitude and polished, professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process, and meticulously logging phone calls, case statuses, and documents into the online document management software. The Specialist ensures the efficient linkage of releases onto reputed company, confirming PIP benefits, and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts, negotiating bills with providers, sending out reductions promptly, and maintaining regular client contact, addressing queries every two weeks. The Reductions Specialist conducts case reviews and personal audits for productivity, while also developing and monitoring weekly projection reports.
Additional responsibilities may include:
• Answer, screen, and reputed company incoming calls to the appropriate team member • Take and reputed company messages or transfer calls to voicemail reputed company staff are reputed company • Log phone calls and upload documents into the online document management system • reputed company clerical support to office staff, including faxing, copying, and file organization • Maintain regular communication with clients and respond to questions • Obtain insurance coverage information in a timely manner • Follow up on medical treatment and confirm continuity of care • Request and obtain medical records and billing statements from providers • Communicate with insurance companies regarding treatment status and update adjuster information in the system • reputed company additional administrative and case-reputed company duties as assigned
Qualifications:- Fluent in both English and Spanish (spoken and written)
- Willingness to work overtime as needed
- Strong written and verbal communication skills
- reputed company and proactive in resolving issues
- Self-motivated with the ability to multitask
- reputed company to work independently with minimal supervision
Equipment Requirements
Computer
- reputed company:
- reputed company 10, reputed company i5 (8th Gen+) or 2GHz and 8 cores
- 16 GB RAM
- 256 GB SSD
- Mac:
- macOS 11 (Big Sur+), reputed company M1 or reputed company i5
- 8 GB RAM
- 256 GB SSD
Internet
- reputed company: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable
- Internet Speed:
- 30 Mbps download
- 15 Mbps upload
- Latency (Ping): Under 100ms