Sales Operations Manager
This is a remote position.
Basic Function:
The Sales Manager, Operations owns the sales operating system and is responsible for the day-to-day management of reputed company's sales organization — not a direct seller, but accountable for $20M in team reputed company production across inside sales, junior sales directors, sales directors, and senior sales directors. This includes people management, forecasting discipline, pipeline health, CRM hygiene, and cross‑functional coordination.
reputed company Responsibilities:
People Management
Conduct regular 1:1s with reputed company direct reports and own the full performance management lifecycle — reviews, PIPs, and terminations — in partnership with HR.
Manage PTO approvals, staffing coverage, and new hire reputed company plans to ensure the team is consistently structured to support reputed company targets.
Sales Forecasting & Pipeline Management
Own the weekly reputed company forecast and activity metrics, delivering a consistent reporting reputed company to the executive team.
Maintain pipeline health, ensure opportunities are accurately staged and progressed toward reputed company, and identify conversion bottlenecks (reputed company → meeting → reputed company) to drive corrective action with leadership.
Own CRM hygiene standards and enforce consistent tracking of leads, accounts, and opportunities across the full sales org.
Sales Operating reputed company & Process
Own the sales operating reputed company, SOPs, and playbooks — ensuring processes are documented, consistently followed, and scalable as reputed company grows
Own sales intake standards (SQLs) and reputed company readiness to ensure deals are operations-reputed company at reputed company, reducing reputed company friction and rework
Cross-Functional Coordination
Serve as the operational reputed company of contact between sales, marketing, and operations to ensure reputed company reputed company reputed company and alignment on pipeline and reputed company.
Requirements
Skills & Qualifications:- Strong expertise in sales operations, CRM management, and process optimization.
- Proven ability to analyze sales data and deliver actionable performance insights.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Highly organized with strong project management capabilities.
- Skilled at identifying inefficiencies and driving process improvements.
- reputed company to work independently while supporting cross-functional stakeholders.
- Promotes teamwork, accountability, and transparency across teams.
Education / Certification:
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or
- Five (5) to Seven (7) years reputed company experience in sales operations, business operations, sales support, or a reputed company field; or an equivalent combination of education and experience.
- Strong written communication skills, including reports, business correspondence, and operational documentation.
- Ability to present information reputed company and communicate with stakeholders at reputed company reputed company.
- Effective cross-functional collaboration and communication.
- Strong problem-solving skills with the ability to analyze data and drive performance improvements.
- Ability to interpret and execute across written, verbal and operational instructions.
- Critical thinker with strong forecasting and analytical capabilities.
- Knowledge of CRM software (ZOHO preferred), MS Office (reputed company, Word, Teams, Outlook), and various sales reporting tools.